- Manage the overall retail network for the designated stores objectives and action plan- Lead business development, retail stores and cross supporting function.- Undertake local Client Development in close collaboration with brand communication team and general management- Efficient administrative management, upwards communication, and reporting- Efficient administrative management, upwards communication, and reporting

Focus on offline and online operations (Customer Experience Service/After sale service/Maintenance factory management), luxury brands and channel cooperation, marketing promotion.

In charge of 15 stores- Beijing/Tianjin/Qingdao/Harbin/Changchun/Shenyang/Xian/Chongqing/Chengdu, 150 staff in total;- Maximizing sales and profitability while minimizing stock loss across the country;- Taking a commercially proactive approach to the business trends and needs;- Driving Net Sales and profitability of the stores through excellence of customer service, retail standards, operations and staff development.- Providing the key interface between the stores and Head Office, ensuring effective implementation of all head office tools, directives and guidelines; and representing and supporting the brand and values.New store opening- 14 new stores opening in China since 2012, in charge of new team recruitment / training / sales performance-target achievement ect…

- Store visit in Beijing and other stores outside of Beijing to make sure all stores work under the same standard;- Morning checking and briefing to each store according to company’s standard;- Participating VIP system building;- Store stock controlling;- Stock level control to ensure the sales achievement;- Conducting store managers meeting to share the market information, sales performance and on-going action plan;- Store cost controlling;- Store staff recruitment & training; new staff coaching plan and reviewing the feedback report by the trainer;- Seasonal training;- Working as/with visual merchandisers

In charge of 5 stores (60 staff)- Monitoring and controlling all other variable costs;- Maintaining a sound commercial awareness of relevant competitor activity;- Conducting store visits throughout the area and set objectives with the store managers with a written store meeting/visiting report; Follow up on actions according to the store meeting/visiting report;- Resolve and minimize the stock loss issues and action plans drawn up;- Training and development: utilizing “on the job” coaching with store managers to develop their skills;- Conducting Annual Appraisals and Regular reviews with all Store Managers;- Ensuring that Store Managers are carrying out Annual Appraisals and Regular Reviews with their Management team members;- Conducting all store people recruitment according to the company’s standards;- Produce bi-weekly sales summary report on current issues;- Ensure effective communication with the Retail Director and key managers of support functions.

- Working with China operation to meet the needs and sales target of the head office;- Sales Management: Make out monthly, seasonal and annual sales target and support headquarters’ marketing plan and new products launches;- Weekly communication with the head office about sales, needs of the store, product development;- Customer service training & Customer relationship management:- Customer database set up and maintenance: Invest customer satisfaction, market share and provide feedback regarding other brands monthly; VIPs frequent contact and greeting, VIPs database set up and update, VIP private fashion show;- Staff training for meeting the requirement of the company;- Working with visual merchandisers to arrange the shop floor layout and dress up the windows &mannequins; VM maintenance for brand image;- Manage and control shop expenses, working-out shop management policies and in charge of staffs operations and products management;- Assisting the headquarter to liaise with local medias for local events or press/products providing

- Overseas travel resources develop in European market;- Developed new clients, new projects.