With a Bachelor of Arts in Psychology from The University of British Columbia and a talent for multilingual communication, I excel in roles demanding customer engagement and relationship management. At ICBC, my focus is on streamlining operations and leveraging my administrative and CRM skills to enhance efficiency and service excellence.My tenure as a Digital Communications Manager at Mountainview Church Kelowna showcases my ability to increase customer interaction and brand presence through strategic content creation. Committed to continuous learning, I utilize a suite of digital tools to foster community growth and strengthen organizational relationships.