Supporting the project management process with project engagement beginning at the team kick-off and wrapping- up when the client is completely satisfied.  Understanding the ‘big picture’ project process and giving due attention to the fine details that make each a success.  Moving easily between leadership, support, and ‘hands on’ roles, seamlessly transitioning between documenting existing conditions, designing solutions, and the management of projects.

Service Advisor:Assisted clients in understanding their available options and helped them select the right service plans for their needs. Analyzed potential labor and equipment costs in order to provide customers with a reliable estimate. Effectively acted as manager of the shop on a frequent basis, overseeing all technicians work and maintaining an appropriate work flow.Express Technician: Performed routine maintenance jobs on vehicles such as fluid changes, tire changes and repairs, battery installations, and light replacements. Tested vehicle components in order to identify issues more accurately and quickly, while following detailed checklists to ensure every component in a vehicle got inspected.