Sap Implementation - Retail Business Process Owner
Represented all DTC groups (Planning, Buying & Allocation) across multiple brands as part of VF Corporation’s global effort to implement SAP S/4 HANA as their ERP System replacement.The full project involved the major VF Outdoor brands across three phases. Vans, The North Face, and Timberland were the anchors of each year-long deployment.Facilitated team workshops and led requirements gathering sessions with business leaders and end-user community of Planners, Buyers and Allocators.Responsible for presenting key design elements to Steering Committee for functional design approval.Identified potential risks and issues with SAP Architects, improving system functionality and enhancing user experience.Conducted thorough system testing, identifying, prioritizing and resolving issues to ensure a successful SAP S/4 HANA deployment.Developed and delivered training programs, boosting user proficiency across organizational levels.Streamlined processes across brands to align with industry best practices, achieving improvements in operational efficiency.Coordinated with IT and business units to troubleshoot SAP system issues in production, ensuring minimal downtime and improving user experience.