With over 7 years of experience in software engineering, I am passionate about developing innovative solutions that enhance customer experience, optimize performance, and drive growth. I have a strong background in web services, data visualization, and automation, and I hold 2 patents for my pioneering work. I am currently a Software Engineer at T-Mobile, where I lead a Research & Development team and partnered with cross-functional teams on critical service projects.In my current role, I employ open-source tools to monitor customer-facing web services, pinpointing redundant third-party analytics, leading to enhanced load times. I also engineered and implemented alerting for vital services using Splunk, ELK, Grafana, and xMatters. Additionally, I automated 24/7 synthetic performance and availability monitoring for various T-Mobile applications using an in-house remote access device farm, returning over 100k data points per day and aiding in anomaly detection. I also guide multiple internship initiatives and deliver presentations at university events to inspire young individuals towards technology careers.