- Collaborated with multiple teams including R&D, supply chain, logistics, and production to ensure quality programs were properly implemented across all business functions- Conducted company’s first Food Fraud Risk Assessment to address rising concerns of fraud in the global food supply chain; researched global fraud incidents on over 100 unique ingredients, evaluated potential for harm, and proposed recommendations on how to mitigate risk- Proposed, developed, and monitored a daily auditing process that reduced target production errors from over 15% per audit down to 2% within 1 year

- Led team of over 100 employees to hit monthly KPI targets, with a focus on labor costs, error rates, on-time delivery, customer satisfaction scores, and employee attendance- Maintained lowest error rates company wide by analyzing error data and establishing clear performance expectations-Reduced back of house labor cost by 13% from $2.07 per meal down to $1.81 per meal over a 4 month period -Managed inventory, production times, and quality assurance to ensure high quality and on-time service each day

- Increased team efficiency with demand driven scheduling by developing a staffing calculator that used order projections to determine required number of shifts each day- Maintained highest on-time delivery rate company wide, increasing it from 94% to 99% over a 6 month period - Created first SOPs for delivery drivers and route planners - Developed and maintained “backhauling” system to retrieve product from suppliers

Responsible for processing necessary data contained in subscriptions and insurance claims - Analyzed incoming subscriptions and claims for errors before processing - Aided the customer service department - Performed various office duties

One of the founders and co-owners of a natural foods producer- Worked with my partners in marketing, strategy, and production - Responsible for the company website, graphic design, and accounting - Helped maintain the company blog and facebook page - Achieved a local presence in over ten stores, as well as distribution through our online store

Reworked the English version of the company website - Researched and presented a report on the process of IPO’s in the US

Researched demographics and made recommendations for future expansion- Assisted in discussions for planning a new website- Helped design brochures, signs, and logos- Performed customer service duties- Responsible for routine office work

Achieved Eagle Scout position- Led a crew to clear a path on a historic mill run, raised all money, organized volunteers, and worked with the town for permissions- Held various leadership positions such as Troop Leader and Quartermaster