Evan Griffith Email & Phone Number

Seattle, Washington, United States

Been serving as a Level 1 Helpdesk Technician since July of 2023. Worked in-person in August 2024.• Processes new hires in the company's Microsoft and e-commerce systems.• Remotely troubleshoots various devices across all 47 stores and install locations.• Regularly monitors corporate and field networking solutions and works with vendors to ensure each location/service is operating optimally.• Conducts projects to optimize & ensure security of the company network and devices (auditing/managing software and end-user devices).• Has worked in accordance with multiple infrastructure projects, ensuring that end-users are able to utilize technical environments in a stable framework.

Walled Lake, Michigan, United States

Served as a Student Technician from March 2022 until June 2022, merged into an AdultTechnician and serving that role since.• Handles lighting and sound equipment, like light and sound boards, as well as recordingsoftware and amplifiers.• Sets up/handles studio machines like various Mac products and embedded systems.• Coordinates with team members in directing clients and their participants on/off stage.• Performs regular maintenance on auditorium hardware throughout each school.• Manages stages and meeting rooms, ensuring the safety and assurance of clients andtheir audience.

Novi, Michigan, United States

Job shadowed in 2018 and 2019 in the Information Technology department at DexKo Global,became I.T. Intern in 2020.• Setup/repaired laptops and other equipment for new hires and current employees• Setup meeting room equipment including Cameras, TVs, and “thin-clients”• Locating/coordinating I.T. resources across global network.• Performed/assessed help-desk tickets.• Completed cloud-related projects including scanning/analyzing malicious network trafficand checking for outdated hardware/software.

Transfer Studies Certificate

Activities and Societies: Dean's List for Fall/Winter 2023 & Winter 2024

High School Diploma, 3.872 Gpa

Activities and Societies: 4-years Marching Band

Cybersecurity Networking

Activities and Societies: 1-year National Technical Honors Society; Program Student of the Year 2021-2022; Letter of Recommendation