Evan Griffith Email & Phone Number

Seattle, Washington, United States

• Been serving as a Level 1 Helpdesk Technician since July of 2023. Worked in-person in August 2024.
• Processes new hires in the company's Microsoft and e-commerce systems.
• Remotely troubleshoots various devices across all 47 stores and install locations.
• Regularly monitors corporate and field networking solutions and works with vendors to ensure each location/service is operating optimally.
• Conducts projects to optimize & ensure security of the company network and devices (auditing/managing software and end-user devices).
• Has worked in accordance with multiple infrastructure projects, ensuring that end-users are able to utilize technical environments in a stable framework.

Walled Lake, Michigan, United States

• Served as a Student Technician from March 2022 until June 2022, merged into an AdultTechnician and serving that role since.
• Handles lighting and sound equipment, like light and sound boards, as well as recordingsoftware and amplifiers.
• Sets up/handles studio machines like various Mac products and embedded systems.
• Coordinates with team members in directing clients and their participants on/off stage.
• Performs regular maintenance on auditorium hardware throughout each school.
• Manages stages and meeting rooms, ensuring the safety and assurance of clients andtheir audience.

Novi, Michigan, United States

• Job shadowed in 2018 and 2019 in the Information Technology department at DexKo Global,became I.T. Intern in 2020.
• Setup/repaired laptops and other equipment for new hires and current employees
• Setup meeting room equipment including Cameras, TVs, and “thin-clients”
• Locating/coordinating I.T. resources across global network.
• Performed/assessed help-desk tickets.
• Completed cloud-related projects including scanning/analyzing malicious network trafficand checking for outdated hardware/software.

Transfer Studies Certificate

Activities and Societies: Dean's List for Fall/Winter 2023 & Winter 2024

High School Diploma, 3.872 Gpa

Activities and Societies: 4-years Marching Band

Cybersecurity Networking

Activities and Societies: 1-year National Technical Honors Society; Program Student of the Year 2021-2022; Letter of Recommendation