Evan Lerner Email & Phone Number

Richmond, VA, US

• Represent Capital One as defacto EMV subject matter expert; interact with other industry SMEs across personalization vendors, networks (Visa/MasterCard), and merchants
• Sought after across enterprise and by leadership team for technical guidance and business implications around EMV/Chip and Contactless (NFC) technologies
• Lead successful implementation of EMV Contactless for Branded US Card organization
• Identify and partner with Visa, MasterCard, and merchants to reduce interoperability issues impacting Contactless acceptance
• Manage Authorizations and EMV portfolio conversion across core platforms to improve customer experience
• Drive planning and implementation of Tokenization (Apple Pay) on Core Processing platforms

• Managed portfolio of risk events impacting multiple IT platforms
• Developed relationships with platform owners to facilitate IT-based solutions to remediate risk events
• Created and facilitated plans for risk event containment and customer recovery
• Owned IT status for all risk event remediation work effectively engaging IT Senior Leadership (VP+) to ensure real and potential obstacles were removed or avoided
• Developed and championed a process for tracking IT work resulting from but not required to close a risk event
• Known as a subject matter expert by Operations, Business and IT staff as a resource for risk event remediation as well as general broad-ranging system knowledge

Richmond, VA

• Established release management practices including creation of deployment and rollback plans while simultaneously ensuring seamless releases of code into production as changes and upgrades were made to existing.
• Worked with IT leadership, business stakeholders, and end users to scope, monitor and communicate release content
• Coordinated releases through development, testing, and deployment phases
• Implemented significant IT change control processes including technical risk and business impact assessment
• Created and defined organization’s emergency release process in order to better understand business needs and potential impacts to production environments.
• Provided status communications to entire organization during release events

• Coordinated the movement of software to development, test, and production environments for the organization’s credit card decisioning platform.
• Facilitated discussions between Senior Leadership and IT performers to define release scope and provide adequate stakeholder visibility
• Developed detailed production and non-production implementation plans across multiple disciplines
• Applied release governance processes to changes impacting configuration items
• Managed multi-system release implementation events with on and off-shore performing teams
• Responsible for integrated release management success in a top 10 infrastructure and software upgrade project

Midlothian, Virginia

• Developed and deployed elevator inspection violation tracking software to Fortune 100 elevator manufacturer
• Worked directly with clients and internal SMEs to extract business requirements in order to provide technical requirements for the development team
• Architected, designed, and coded customized software to support client needs
• Provided business requirements and design feedback as part of the team tasked with the development and implementation of a web-based workflow management system
• Managed operational data integrity for company’s client-base
• Analyzed, transformed, and loaded internal and customer data into databases

• Worked extensively in development, test, and production environments
• Moved data across multiple database types and systems
• Loaded data to and from data warehouses
• Ran time sensitive scripts to load data to and from MVS mainframe
• Created, conditioned, reclaimed, and purged test region data
• Participated in an optimization project consisting of converting over 2000 test case requirements into SQL code for use in a DB2 database

Bachelor'S Degree, Information Systems

Associate Of Science, Business Administration