Evan Mcclain Email & Phone Number

Southfield, Michigan

As quality manager, I coordinate an interdepartmental effort to assure product quality, process efficacy, regulatory compliance and customer satisfaction. I directly manage the quality control laboratory, serving as the direct report for both quality control technicians and union laborers.I work closely with senior management to establish and enforce a quality management system compliant with ISO 9001:2015 and IATF 16949:2016 standards. Additionally, I am responsible for logging, investigating and resolving customer complaints. This includes on-site audits, creating/amending/validating manufacturing processes and formulating containment and corrective actions.