Evan Perry Email & Phone Number

Walnut Creek, California, United States

- Managing three separate cash and poker chip banks worth upwards of $50,000.- Supervising 20+ direct reports on a daily basis that require operational support.- Self motivated and well versed in sales as well as customer service experience.- Possessing top notch listening skills with a strong customer focus on providing an upscale level of service.- Identifies potential issues with our services that may hinder customers’ overall goals.

- Responsible for all DMV and trade-in vehicle paperwork.- Assisting clients with their new car purchase including setting up Bluetooth and navigation requirements.- Handles the processing of aftermarket contracts and associated DMV forms. - Oversees receiving, detailing and the trucking of all new cars.

United States

- Deals during various card games while providing friendly and professional service to all guests.- Responsible for cash handling of up to $10,000 per shift.- Resolves any conflicts between guests in a tactful and swift manner.- Collects revenue and balances the drawer according to department procedures.- Provides input to casino management with respect to promotions and marketing.

- Explains promotions and poker room events to customers.- Assists players and manages tables to ensure full capacity.- Handles issues that arise quickly in order to resolve customer issues.- In conjunction with the Customer Relations Manager, we evaluate current positive and negative trends within the company and cultivate a culture of improvement.- Helps to promote and maintain a positive image of CGC in the community at large.- Responsible for card reconciliation and any required accounts auditing.

- Manages the Biddy Sports Program for youth within the age range of 2-5 years.- Assists the director with sports program development and execution.- Training part time staff on sports program procedures.- Interacts with parents while resolving issues to ensure a rewarding experience for families that are participating in the program.

Bachelor Of Science (Bs), Parks, Recreation And Leisure Studies

Diploma, General Studies