Client Success Manager
Current- Perform sales demonstrations that show off product offerings to potential clientele.- Review each clients risk portfolio, to then convert, educate, and assist in having Circadian Risk products streamline their processes to help gain insightful risk analysis strategies through the use of data and software.- Administer and maintain product onboarding and training programs, including thorough documentation for software- Manage new and existing client portfolios with software implementation at companies with 1000+ locations.- Provide “product feature update” blogs and training to clients to expand use of Circadian Risk product offerings.- Provide technical support for customers and troubleshoot issues that may arise while using software.- Conduct product testing to evaluate and propose improvements to Circadian Risk software.- Interview, hire, train, and manage teams of Client Success Coordinators, Security Analysts, and Interns.