• Solicit new and develop existing wholesale broker relationships to help grow the existing wrap-up focused book of construction business• Collaborate with our team of underwriters to enhance and expand our current insurance product offerings• Develop market intelligence on competing carriers to enable strategic decision-making in promoting our product offerings• Review underwriting submissions to qualify and quote accounts that will be profitable for the company• Keep current with each state’s laws in regards to construction litigation to mitigate the company’s risk to state specific exposures including but not limited to action-over claims, statute terms, right to repair laws, and indemnity requirements• Create marketing initiatives to inform our broker client base of our capabilities and notify them of any enhancements or changes to the program

• Focused on underwriting both commercial and residential construction wrap-ups and projects nationwide • Determined rates, procedures and guidelines for underwriting construction risks in every state• Evaluated all underwriting data including questionnaires, GC experience and loss experience, financial reports, geotechnical reports, developer experience, and product details to determine appropriate premium for risk exposures• Maintained and developed wholesale broker relationships to solicit risks that fit company appetite• Communicated with third-party vendors to track progress of bound risks, provide inspection services, augment knowledge base on particular construction related topics and resolve any project issues • Visited insured’s at project sites to observe project progress and accumulated data to further develop underwriting strategies in that particular state

-Solicit new retail clients through marketing and relationship building initiatives with a focus on E&S construction, environmental, public entity and workers compensation placements-Collaborate with market underwriters to quote and build limit towers for casualty related risks-Negotiate terms/conditions and pricing with underwriters to deliver a competitive product for clients-Develop and manage key relationships with markets and underwriters to enable the most efficient product delivery-Communicate extensively on daily basis with retail agents and underwriters to provide superior customer service and address any current issues related to active accounts-Oversee issuance of all documentation pertaining to all client accounts including but not limited to invoicing, policy review and binding-Seek out new market relationships to expand product offerings and programs

-Mentored by a senior broker to build and develop a book of retail business within casualty-Specialized in building wrap-up programs for retail clients including Marsh, Lockton, AON, Willis, AJG and Wells Fargo -Developed and maintained business relationships with underwriters and markets to quote, negotiate, and bind accounts-Reviewed all client coverage requests and negotiated with underwriters to provide the best coverage, terms and pricing available-Reviewed account documentation, including policy forms, for completion and accuracy and resolved all account related issues -Evaluated all accounts to develop, design, and place new/renewal account submissions

-Strategized branding initiatives for the Cravery franchise in order to build brand image and customer loyalty -Coordinated store grand openings and local networking events to establish community relationships-Analyzed store P&L's and sales trends to develop strategies for increasing profits and reducing costs-Collaborated with product development to reduce food costs and increase efficiency of production-Oversaw store operations and staff for three corporate store locations-Negotiated ingredients and paper goods pricing to ensure lowest cost of goods-Qualified and met with prospective franchisees to discuss details of franchising opportunities-Communicated weekly with franchisees to provide support with marketing strategy and store operations-Helped grow concept from inception to 7 stores, including a location in the Staples Center-Managed process for securing USDA and Organic certification and inspection for central production facility -Developed comprehensive POS and reporting system allowing stores to track inventory and report sales

-Analyzed leather sales statistics to track client preferences and determine sales potential and inventory needs-Researched current leather jacket trends in the industry to anticipate which styles to manufacture in China -Negotiated leather sales contracts and maintained client relationships with domestic retailers-Maintained relationships with quality control officers at manufacturing plants in China -Delegated various tasks to warehouse employees to expedite order completion-Monitored distribution process including shipping and inventory tracking process-Managed issue resolution related to shipping, payments, and credit-Participated in annual trade shows to solicit new business and introduce new product lines

-Collaborated on various web-based, database, and workflow projects to increase operational efficiency and reduce operational risk and cost-Liaison between global energy derivatives operations group, contract execution group, compliance, traders, sales, brokers, and clients for swap and option trades-Communicated daily with major clients to ensure proper execution of trades and to resolve any conflicts regarding price quotes and settlements-Examined daily trading activity to identify and resolve erroneous trades-Prepared and sent outgoing option confirmations for sales desk-Identified weaknesses of confirmation processes and implemented changes to achieve straight through processing-Provided daily and monthly reports of high-risk client activity to senior management