Evan L. Email & Phone Number

Wisconsin, United States

A sculptor/artist for one of the world’s leading firms providing construction and design services to theme parks, zoos, aquariums, casinos and more.

Greater Milwaukee Area

Provided strategic leadership of seventeen paralegals in the efficient and confidential handling of Social Security disability claims. Cultivated talent via coaching, mentoring, and providing formal training to staff to expand individual knowledge and encourage skill development while facilitating the attainment of departmental and organizational goals. Developed groundbreaking data analytics methods and models to improve case forecasting, optimize workload management, promote process improvement, and create better results for our clients. Acted as a subject matter expert for difficult legal questions regarding Social Security disability law.Key Achievements:• Drove a 23.6% increase in department revenue in first year as manager. • Increased claim win rates across the department, exceeding national averages by double-digits.• Built (from scratch) a machine learning model in Python to help the firm better allocate its resources, specifically in regards to client selection.• Established and implemented performance metrics, tracking employee, team, and firm performance to identify areas of strength, as well as to address areas of inefficiency or concern. Model was replicated in other departments due to its success.• Championed continuous improvement initiatives and innovation, creating new workflows to streamline processes and procedures, increasing efficiency and effectiveness of onboarding clients, balancing and calibrating workloads, and collecting outstanding fees.

Greater Milwaukee Area

Led the completion of automobile claims through the entire claims process, leveraging a keen attention to detail to conduct investigations to accurately determine liability. Conducted and compiled research from case law and regulations, and driver and witness statements. Identified and eliminated fraudulent claims. Evaluated vast collections of medical records for severity and causation. Lead negotiation with clients to reach injury and total loss settlements.Key Achievements:• Successfully led the careful settlement of hundreds of open claims, saving the company hundreds of thousands of dollars in potential exposure.• Consistently expedited workflows, settling and closing bodily injury exposures within 72-hours of claim reports.• Attained net promoter scores of more than 4/5 in each quarter.

Greater Milwaukee Area

Sourced high performing candidates for hard to fill, high-level engineering, science, and technology positions. Tailored sourcing strategies to generate a pools of over 1000 qualified candidates, as well as to develop sourcing pipelines. Conducted interviews and background checks to determine candidate-job fit. Established open channels of comprehensive communication between all parties to expedite workflows and create a positive staffing experience.Key Achievements:• Effectively place candidates in ideal positions to exceed sales goals by more than 50%, as well as earning $45,000 in placement fees for the organization.

Greater Milwaukee Area

Interfacing between prospective employees and staffing professionals, provided specialized guidance a advice to clients through the screening and hiring process. Provided administrative and secretarial support to maintain office functionality. Applied problem-solving skills to troubleshoot technical issues, implementing lasting solutions to the online application and employee portal. Conducted reference checks, criminal background checks, and E-Verify procedures. Adjudicated aptitude and knowledge tests.Key Achievements:• Implemented streamlined improvements to workflows, creating time savings and improving accuracy.• Established rapport with clients, developing leads and opportunities to source three new clients to increase revenue streams.• Delivered contracted and scheduling expectation targets by more than 10% week over week.• Recognized for initiative and dedication to continuous improvement with a significant promotion.

Oxford, Oh

As an assistant in an arachnid-focused ethology lab, my duties varied widely. A day could consist of collecting spiders from the wild, conducting video analysis of various spider behaviors, analyzing soil content and safety, or maintaining proper home environments for spiders and prey alike. I worked most closely with Pholcus phalangioides, Pholcus manueli, Pardosa milvina, and Tigrosa helluo spiders.I also conducted a self-designed investigative study involving courtship behaviors exhibited by Pardosa milvina. My experience was enriched by each stage of the process, including designing procedural protocols, efficient scheduling of research sequence, thorough investigation of relevant prior literature, and data and evidence analysis.