• Precisely and consistently maintained paper and electronic (Welligent) medical records for clients enrolled in Meeting Street’s programs (Early Intervention, Early Head Start, Early Learning Center, Schools). • Collaborated with all departments to develop record storage, upkeep, and access processes. Created formal documentation and distributes to agency as needed.• Summarized, stored, and tracked legal records, ranging from business contracts to subpoenaed documents.• Assisted Meeting Street’s Assistant General Counsel with obtaining countersigned versions of legal documents.

• Redesigned and automated 10+ business reports using advanced Excel techniques (Power Query, Pivot Tables, advanced formulas), reducing report generation time by 92%.• Cultivated a reputation for outstanding visual and functional spreadsheet design, resulting in collaboration requests from key stakeholders on a regular basis.• Collaborated cross-functionally on annual usage presentations, vendor meeting leadership, and KPI reporting to drive comprehensive, data-driven evaluations of tools and software.• Oversaw new hire onboarding, including communications, equipment setup, and introductory presentations on Operations team protocol.** Experienced a mass layoff due to company restructuring.

• Created and maintained the first comprehensive database of 380+ standardized Talent Acquisition (TA) contractor records, ensuring accurate and consistent departmental information management.• Spearheaded the development and successful implementation of a customized Applicant Tracking System (ATS), resulting in streamlined recruitment processes for 45+ stakeholders.• Constructed the first Statement of Process (SOP) for TA contractor hiring and accompanying stakeholder materials, establishing streamlined and standardized organizational processes.** Experienced a mass layoff due to company restructuring.

• Provided individualized tutoring to 8 students per semester, employing adaptive teaching methods to meet the unique needs of diverse learning styles.• Facilitated a seamless transition to virtual teaching via Zoom for both students and professors.• Fostered student engagement through the utilization of collaborative visualization tools including Google Docs, Google Jamboard, and mind-mapping websites.• Promoted to Tutoring Coordinator in September 2020. Effectively coordinated tutoring needs with faculty and facilitated open communication between all parties.

• Maintained detailed library data records for a collection of 2.7 million volumes and 11,900+ users.• Attained proficiency in database management utilizing Alma and WorldCat systems, while demonstrating a solid grasp of intricate administrative requirements.• Promoted to Supervisor in 09/2020 and successfully trained 5 new hires remotely while managing specialized and unusual records.

Worked with students from a specific class on their writing twice per semester. Process involved a combination of collaborative editing and teaching. Coordinated between other writing fellows and the involved professor(s).

Assisted with data collection.

Read and evaluated manuscripts, performed copy editing, and assessed the publishing viability of an array of pieces.

• Co-created interactive lesson plans for gifted student campers aged 12-15. Facilitated lectures, discussions, and group projects centered around joyful learning for a variety of subjects.• Led hour-long classes supplemental to main instructional topics, ranging from literature discussions to Q&As on building healthy relationships.• Designed, wrote, built, and led custom adaptations of games for students, including versions of theater warmups, improvisation games, academic writing exercises, and board/card games.• Coordinated with residential and administrative staff to establish and maintain a positive and supportive environment for all students.