Evan King, Pharmd Email & Phone Number

New York, New York, US

Louisville, Kentucky, US

• Implemented a new workflow process which allowed for batching all patients and prescriptions due for cycle fill on a specific sync date to be processed at one time increasing efficiency of the processing team by 67%
• Acted as on-site IT support and gained local administrator rights for making any necessary changes to the on-site hardware and software
• Automated processes to send relevant team members a copy of daily workflow tracking, daily performance metrics, patient cancellation forms, and notes from monthly wellness calls
• Designed and presented multiple action plans for transitioning patient profile data as well as prescription data from PioneerRx to FrameworkECM and FrameworkLTC
• Liaised with the C-Suite executives on behalf of the pharmacist team as well as several other operational teams after identifying areas of concern and questions relating to the transition from PioneerRx to FrameworkECM.

• Developed Quality Enhancement Initiative (QEI) data collection webforms; tracked and analyzed internal errors that had been discovered after data entry
• Trained and assisted staff on use of software such as PioneerRx, Microsoft Excel, Teams, Outlook, Word, and Powerpoint as well as hardware such as Parata PASS and Parata Perl
• Integrated FedEx, UPS, and third-party courier shipping systems with PioneerRx by creating a connection between the various software systems, thereby increasing efficiency in the shipping area
• Created metrics tracking and analytics in order to monitor daily pharmacy workflow and track efficiency of workflow changes after implementation
• Blueprinted processes to follow up with prescribers, regarding performance measure data from EQuIPP, in order to help lower DIR Fees
• Performed initial verification on prescription orders for accuracy, authenticity, DUR, etc.

Bentonville, Arkansas, US

• Efficiently managed staff and workflow in the highest ℞ volume store in Market #712
• Maintained excellent patient rapport when implementing new opioid policies
• Mentored Rutgers Pharmacy students as an IPPE or APPE Community Preceptor

Bentonville, Arkansas, US

• Increased rate of completion for Medication Therapy Management (MTM) Services to above 90%
• Developed and strengthened patient rapport; grew ℞ business by approximately 10% each year
• Performed various compliance audits ensuring full compliance with state and federal laws as well as company standards, and supported the prevention of fraud, waste and abuse

Bentonville, Arkansas, US

• Traveled to work throughout NJ, PA, DE, and MD
• Assisted in implementing MTM Services throughout Markets #709/712
• Interpreted and dispensed prescriptions, maintained records, counseled on drug information

Bentonville, Arkansas, US

• Developed drug information skills, patient counseling skills, and provider communication skills
• Assisted pharmacist with special projects