Evann Eric Amany Email & Phone Number

Abidjan, Côte D'Ivoire

Orange Projet GNOC (Global Network Operations Center)- Supervision et maintenance des plateformes de facturation des filiales Afrique Madagascar et Moyen Orient (AMEA) du groupe Orange.- Créations d’abonnés et gestion des plaintes clients.- Suivi des tickets et gestion des incidents- Analyse et rédaction de modes opératoires- Elaboration de rapport mensuel d’activités.

Abidjan

• VAS Plateform• Integrate Orange affiliates (SMSC, USSD GW, IN …) to SDP platform (mutualized platform between 14 countries on Orange Group).• Integrate and tested news functions (API) of countries to Orange SDP • Country and ASP Integrator on SDP Preprod platform• Services deployment (Advertising, Voices, SMS, USSD, Billing )• Upgrade and maintenance SDP platforms (Tesbed and Production)• Support for operational and integration teams.• Bug / Troobleshooting /… Show more • VAS Plateform• Integrate Orange affiliates (SMSC, USSD GW, IN …) to SDP platform (mutualized platform between 14 countries on Orange Group).• Integrate and tested news functions (API) of countries to Orange SDP • Country and ASP Integrator on SDP Preprod platform• Services deployment (Advertising, Voices, SMS, USSD, Billing )• Upgrade and maintenance SDP platforms (Tesbed and Production)• Support for operational and integration teams.• Bug / Troobleshooting / Problem management Show less

Abidjan

• Network System Analysis, Design and implementation.• Installed and configured a Windows 2008 Server • Implemented VLANS for the installation of VOIP. • Migrated the Exchange 2003 organization to Exchange 2007. • Customer support and user training.• Server Virtualization (VMware Server) and desktops (VMware Workstation)

Abidjan

• Deployment of IT networks (wired and wireless networks, configuration IT equipment) and user support.• Deployed Microsoft Exchange 2007 server and migrated user mailboxes from Exchange 2003 to 2007. • Performed daily maintenance of network resource tasks such as creating, modifying, and removing user accounts within Active Directory, managing FTP data files, updating DNS records, performing. • Modified group policy to deploy Critical and Security Updates to test workstations… Show more • Deployment of IT networks (wired and wireless networks, configuration IT equipment) and user support.• Deployed Microsoft Exchange 2007 server and migrated user mailboxes from Exchange 2003 to 2007. • Performed daily maintenance of network resource tasks such as creating, modifying, and removing user accounts within Active Directory, managing FTP data files, updating DNS records, performing. • Modified group policy to deploy Critical and Security Updates to test workstations. • Deployed Critical and Security Updates to the production environment. • Resolved many local area network bandwidth problems.• Acted as a resource to staff and clients on new software applications, hardware, server, and network technology changes. Show less