Highly Accomplished Professional with vast experience in the Hospitality Industry including Hotel Management, Human Resources, Refurbishment and Operations with specialization in the cruise industry. Innovative Self-Starter who excels at analyzing guest needs, identifying lucrative opportunities, defining strategies for capturing new guests and retaining existing clientele. Engaging Communicator who develops solid alliances among colleagues, industry professionals, and guests, and who leads teams by example and with ethics and integrity.Open to worldwide travel and / or relocation.Career Highlights Include: Successfully recruiting, training, and mentoring top-performing associates. Delivering record-breaking revenue and bottom-line growth for Premier Cruise Lines. Leading turnaround efforts and developing key plans to improve the customer experience. Reducing $1,250,000+ in annual onboard expenditures through strict budget controls. Offering decades of experience in maximizing revenue growth and ensuring stellar client retention.Driving daily fleet operations for up to 12 cruise vessels traveling throughout Europe and the CaribbeanLet's Connect: ☎ (305) 632-7822 | ✉ evankpollack@yahoo.com
Listed skills include Budgets, Customer Service, Hotels, Management, and 40 others.