Julia Evans Email & Phone Number

Pocatello, Id, Us

Training specialist and account manager for over fifty clients (including several of the nation's largest transportation companies).Led clients through onboarding, goal setting, and kickoff in the LMS. Provided ongoing training and technical support. Worked with subject matter experts to design and build a library of content for clients. Worked with clients to identify and anticipate training needs, ranging from orientation/onboarding to ongoing needs such as compliance and certification.

Missoula, Montana, United States

Facilitated online, in-person, and hybrid lectures that catered to a variety of learning styles. Tailored practice activities to enhance retention and engagement. Collaborated with team members and subject matter experts to assure content accuracy. Measured group progress through valid and reliable assessments. Identified performance issues and provided targeted support. Improved and adapted courses based on trainee feedback and policy changes. Supervised 10-week transition to live casework via case review and live call monitoring. Individualized training schedules per the needs of each trainee. Assured ADA compliance in all training materials.

Missoula, Montana, United States

Provided empathic customer service to clients requesting public assistance. Met and surpassed accuracy standards for processing cases. Followed confidentiality and timeliness protocols for interviews. Reconciled all applicable policies to manage cases containing multiple programs. De-escalated upset clients and worked with them to resolve their concerns. Promoted to Career Development Specialist.

Missoula, Montana, United States

Provided a safe and accepting learning environment for all students.Taught whole-group, small-group, and one-on-one lessons in accordance with federal and state standards. Designed creative and engaging materials that demonstrably maximized participation. Tailored teaching style to suit a wide range of learning levels and backgrounds. Created assessments to accurately measure comprehension. Managed classroom etiquette and provided corrective action when necessary. Developed drama club for student extracurricular activity.

Missoula, Montana, United States

Formatted, posted, and catalogued resolutions to go before Senate. Coordinated weekly agenda items from Executives and University Administration. Followed timeliness and transparency guidelines for government documents. Documented meeting minutes and exhibits to be posted for public record. Scheduled and made arrangements for Senate events. Handled student group cash deposits and budgeting requests.

Missoula, Montana, United States

Provided support to staff, faculty, and students of the Philosophy Department and the Liberal Studies Program. Catalogued and helped maintain the departmental library. Transcribed lecture notes and academic papers for key faculty. Collated and delivered hundreds of end-term student course evaluations. Assisted staff and faculty with technology troubleshooting, as needed.

Missoula, Montana, United States

Supported faculty, staff, and students of the Women’s and Gender Studies Program. Collated, recorded, and tracked trends for all end-term course evaluations. Updated and maintained website with program events and accomplishments. Responsible for the creation and layout of quarterly newsletter. Designed and installed exhibit regarding sexual exploitation for the annual Tunnel of Oppression. Student position ended at graduation.

Oe, Yamagata, Japan

Cultural ambassador to grades PK-8 and to the township as a whole. Taught American culture and English language based on guidance from supervising faculty. Keynote speaker for many community events, as a guest of the local Rotary Club. Attended cultural activities as a representative of the University of Montana. Adapted common children’s games to teach English to preschoolers on weekends. Assisted with native pronunciation and grammar in higher grade levels. Learned to adapt to unfamiliar situations and think on my feet.

Master Of Education - Med, Curriculum And Instruction

Bachelor'S Degree, Psychology

Activities and Societies: Psi Chi Honor Society, Psychology Tutors Group, Psych 100 proctorship, research assistant for suicide prevention.