Michael Evans Email and Phone Number
Michael Evans work email
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Michael Evans personal email
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As a Project Manager at Michael Evans Consulting, I leverage my 25 years of experience in the Information Technology field to deliver high-quality integration solutions for various client projects. I have a strong background in Project Management methodologies (PMBOK), Implementation Management, System Requirement Planning, Configuration Management, IT Operations Management, Systems Analysis, Process Design, Continuous Improvement, Quality Assurance, Technical Writing, and Training.I have successfully managed and implemented multiple SaaS platforms, payment processing systems, Point-of-Sale (POS) systems, and Radio-Frequency Identification (RFID) systems, and external system integration solutions using proprietary and open-source APIs. I have also worked extensively with diverse teams and stakeholders across different industries and sectors, providing customized product configurations and training for all products to ensure customer satisfaction and retention. I hold the MSCE and A+ certifications, and I am proficient with a wide range of enterprise software and network administration tools. I am passionate about solving complex problems, delivering value-added solutions, and building long-term relationships with my clients.
Celero Commerce
View- Website:
- celerocommerce.com
- Employees:
- 74
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Pci Implemenation ManagerCelero Commerce Dec 2024 - PresentDuluth, Georgia, United States• Execute projects focused on the conversion of PCI portfolios• Identify and implement revenue enhancement opportunities related to PCI• Lead touchpoint efforts to review portfolio progress and address issues• Monitor and resolve issues identified in the PCI exception report• Collaborate with the technology team to address and resolve API-related issues• Support Customer Service and Partner Support teams by addressing PCI-related inquiries• Document processes and procedures to create resource materials for internal teams
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Project Manager / Business ConsultantMichael Evans Consulting Jun 2020 - Dec 2024Duluth, Georgia, United States• Managed multiple client projects overseeing scope, design, delivery and testing of all integration solutions using ServiceTrade APIs including productized, non-productized and custom integration solutions.• Create detailed implementation plans, perform business analysis, scoping of the project, perform data-mapping analysis, identify key deliverables and management of assigned resources.• Consistently updated all customer, internal and external stakeholders to continually drive the project to meet established deadliness.• Mitigation of potential project risks while escalating issues to appropriate parties (risk management).• Creation and revision of internal processes needed to refine integration delivery processes, align with onboarding processes, and improve overall customer experience.
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Implementation ConsultantWindcave Dec 2018 - Mar 2020Atlanta, Georgia• Managed integrations of payment processing solutions including unattended Point-of-Sale (POS), attended EFTPOS and ecommerce solutions, payment terminal hardware and payment gateway host system.• Managed full project lifecycle including development of Statements of Work (SOWs), product design specifications, risk management, test script development, quality assurance, product certification and project sign-off.• Worked with Product and Engineering teams to design product to required specification(s), test and certify integrated hardware, and finalize POS product release for production deployment.• Guided clients through compliance with local and international standards including: PCI PA DSS, PCI PED, PCI PTS, PCI DSS, PIN bypass, EMV (online and offline), 3DES, EME and RKI. -
Implementation ConsultantEnvisionware, Inc. Mar 2017 - Dec 2018Duluth, Ga• Planned projects, including development of Statements of Work (SOWs), System Policy Development, identification and documentation of customer needs and objectives, and delivery scheduling.• Led on-site teams performing implementations of proprietary time and financial management software, Point-of-Sale (POS) systems, Radio-Frequency ID (RFID) self-checkout, ecommerce, circulation, inventory control and security systems.• Provided customized product configurations as well as technical, administrative and end-user training for all products.• Operated within a wide variety of technical environments and ILS systems. -
Rollins Inc: Field-Service Application Support SpecialistCsi Companies Nov 2014 - Nov 2016Greater Atlanta Area• Technical, operational and administrative support of core, enterprise CRM systems (ServSuite / BOSS) for Rollins, Inc (direct client).• Full support of wireless mobility platform (MDM / Apple / iOS) and related peripheral hardware.• Troubleshooting and diagnostics of core PC, network and mobility issues.• MS Server, Active Directory and Exchange support. -
Rollins Inc: Tier 3 Enterprise Support SpecialistCsi Companies May 2014 - Nov 2014Greater Atlanta Area• Tier 3 technical support for Rollins, Inc. (direct client) supporting all enterprise software, hardware, networking and mobility systems.• Technical and administrative support – troubleshooting and diagnostics of PC, network and mobility issues.• MS Active Directory and Exchange support (non-administrative).
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Social Media Management ConsultantSymbify, Inc. Jan 2011 - Dec 2013Duluth, Ga• Devise online marketing strategies for small-to-medium sized businesses, aligning with traditional marketing practices.• Create and manage online accounts, and establish or maintain online presence for customers.• Creation, and regular submission of, content to social media sites using best practices, providing measurable results of viral marketing campaigns.
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Implementation ConsultantEnvisionware, Inc. Jun 2007 - Dec 2010Greater Atlanta Area• Planned projects, including development of Statements of Work (SOWs), System Policy Development, identification and documentation of customer needs and objectives, and delivery scheduling.• Led on-site teams performing implementations of proprietary time and financial management software, Point-of-Sale (POS) systems, Radio-Frequency ID (RFID) self-checkout, eCommerce, circulation, inventory control and security systems.• Provided customized product configurations as well as technical, administrative and end-user training for all products.• Operated within a wide variety of technical environments and ILS systems.• Traveled extensively for purposes of client installations and support (up to 50%).
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Manager Of Technical Services & SupportBibliotheca Sep 2003 - Jun 2007Greater Atlanta Area• Supervised production and implementation for a range of technology products, including RFID, POS self-checkout, circulation, inventory control, automated sorting/return and security systems.• Managed technical support services, continuous improvement and document control services.• Implementation and configuration of distributed enterprise server environments (MS Windows Server, network, MySQL, etc.)• Wrote technical and training documentation for all technology products. -
Associate Project Manager / Quality Assurance LeadSiemens Business Services, Inc. Mar 1997 - Mar 2002Greater Atlanta Area• Managed Total Quality Process, Continuous Improvement initiative and reporting for all IT support services and delivery operations including SLA (Service Level) compliance, root-cause analysis, process re-engineering, change management and incident management. Business-process and workflow designs, documentation, implementation and monitoring.• Developed Project Management life-cycle and methods, including design, budgeting, management and quality control of ad-hoc projects, programs and migrations.• Trained and supervised technical personnel in quality assurance, help desk, IMAC and on-site support.• Managed relationship between vendor services and coordinated with client Account Managers.
Frequently Asked Questions about Michael Evans
What company does Michael Evans work for?
Michael Evans works for Celero Commerce
What is Michael Evans's role at the current company?
Michael Evans's current role is PCI Implementation Manager at Celero Commerce.
What is Michael Evans's email address?
Michael Evans's email address is ev****@****ail.com
Who are Michael Evans's colleagues?
Michael Evans's colleagues are Mousa Khattab, David Albin, Alexine Tice, Ashley F., Travis Harrold, Caroline Ok, Cpp, Guy Giordano.
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