Helping DTC brands get better at selling on Amazon

Oversaw the safety, quality, customer experience, and productivity of the Transportation Operations team as a whole. - Created and implemented a new standard operating procedure (SOP) which improved daily yard capacity by 10%, allowing for more inventory turnover per day. - Worked with the finance team to create KPIs on decreasing labor hours and optimizing cost-per-transaction. - Partnered with Fulfillment Center leadership on quality and customer experience metrics, including the root cause of problem areas.- Coordinated with freight providers via email and Slack about inbound and outbound appointments.

Patio, Lawn, and Garden Brand - Self-started this company because I saw an opportunity in the Amazon marketplace to bring value to customers through an innovative product offering. - Utilized Helium 10 for product research, inventory management, and PPC marketing. - Coordinated supply chain to import goods from other countries --> 3P Warehouse --> Amazon-Marketed first product launch to >2 Million customers in 3 months-Received Amazon's #1 New Release badge for the associated selling category

VibrantWords Editing consists of a handful of editors who offer niche theological editing to authors, giving feedback about content (if desired) as well as developmental, copy, and proofreading edits. Our sales channel is all inbound leads - consists solely of Fiverr and Upwork. I built an excel sheet that automates custom pricing calculations, payment deadlines, and business financials to make admin tasks easier.

- Contributed to warehouse operations by ranking in the top 10 out of 400 associates for speed in inputting inventory. - Optimized warehouse space by decreasing necessary corrugate waster containers from 4 to 1 per associate. - Quickly learned the stowing process and took on a mentoring role to reach inbound associates on how to input inventory accurately and efficiently.

- Improved Roadie Crew operations by designing and implementing a new method for trailer organization, decreasing set-up and tear-down time by 1 hour- Conducted meetings for the planning, execution, and evaluation of campus events. - Led and facilitated a summer Community Group, creating a safe space for honest conversation. - Researched best practices for theater churches by working with research firms. - Effectively Managed 200+ volunteers every week by creating a management platform with excel.- Driven to make volunteers feel appreciated, I self-started a volunteer appreciation event, planning food, games, and giveaways.

- Planned and led Youth Group events in order to keep students involved in healthy community during the summer. - Organized and led a week-long service trip in order to help students understand the importance of community service -Planned and played music for Sunday services.-Taught valuable lessons to teens by way of teaching the Bible and facilitating conversation.

- Served members at a retirement community brunch and dinner.- Built many lasting interpersonal relationships with the staff and residents that still continue today.