Evan Wanous Email & Phone Number

Remote

Working my way up the IT ladder with Security being the end-goal.

St Petersburg, Florida, United States

Saint Petersburg, Florida

Bradenton, Florida

Key West, Florida

• Contacts guests through True Waldorf Service pre-arrival email and text message.
• Coordinate with other departments and respond to all guest requests and needs.
• Provides a warm and personal welcome experience to guests to give them a sense of "we've been expecting you."
• Attends and participates in daily operations meetings and resume meetings to ensure pertinent informations is communicated.

Key West, Florida

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting… Show more

Key West, Florida

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments

Great Barrier Reef, Australia

• The main point of contact for all guests; pre-arrival, in house and post stay
• Communication via the hotel switchboard, call center, front desk, and reservations departments
• Promoting Hayman in a professional, knowledgeable and courteous manner to both in house and potential guests
• To ensure that our all guest’s expectations are not only met, but exceeded throughout their stay
• To be familiar with all Hotel standards, policies and procedures to ensure department is run… Show more
• To be familiar with all Hotel standards, policies and procedures to ensure department is run effectively and efficiently.

Brisbane, Australia

• Welcome and fulfill the check-in process for Guests and group arrivals
• Complete the check-out process for departing guests using the hotel systems
• Manage, effectively and efficiently, Guest requests, inquiries, and complaints
• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Maximize sales revenues through up-selling and marketing programs
• Perform general incoming communication… Show more

Hotel St. Moritz, Queenstown, NZ

• Check concierge E-mails and act accordingly.
• In charge of preparing amenities and catering to VIP guests.
• Responsible for ensuring a memorable first and last impression for guests.
• Assist guests with queries on places of interest, directions, dining options, transport, weather etc.
• Supervise the unloading and delivery of guest luggage, single visitors and entire truck-loads.
• Oversee storage of guest luggage until time of departure.

Key West, Florida

• Trusted with $500,000+ worth of Navy issue weapons and equipment
• Enforce security, in conjunction with the Navy, for Key West Naval Air Station.
• Certified by the Navy to clean, maintain and use weapons, from small arms to machine guns.
• Maintain continuous communication with installation security and law enforcement personnel.
• Keep detailed logs of all activity to and from the Naval Air Station.
• Ensure no transport of drugs, explosives or weapons onto base.

Associate Of Science (A.S.), Cyber Security, 3.9

Activities and Societies: Golden Key International Honors Society, President’s Honor List

Diploma, Graphic Design

Activities and Societies: Yearbook Design Committee Graphic Design Business Logos, Web Design, Sales and Marketing.

Diploma, General Studies

Activities and Societies: Video Production, Street Hockey