Evan Wanous Email & Phone Number

Remote

Working my way up the IT ladder with Security being the end-goal.

St Petersburg, Florida, United States

Saint Petersburg, Florida

Bradenton, Florida

Key West, Florida

•Contacts guests through True Waldorf Service pre-arrival email and text message.•Coordinate with other departments and respond to all guest requests and needs.•Provides a warm and personal welcome experience to guests to give them a sense of "we've been expecting you."•Attends and participates in daily operations meetings and resume meetings to ensure pertinent informations is communicated.

Key West, Florida

• Greet and escort arriving and departing guests to and from their accommodations• Retrieve and transport guest luggage• Inspect guest rooms and acquaint guests with these rooms and their features• Respond to guest inquiries and requests in a timely, friendly and efficient manner• Organize and store luggage, as needed, according to guidelines• Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting… Show more • Greet and escort arriving and departing guests to and from their accommodations• Retrieve and transport guest luggage• Inspect guest rooms and acquaint guests with these rooms and their features• Respond to guest inquiries and requests in a timely, friendly and efficient manner• Organize and store luggage, as needed, according to guidelines• Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward• Recruit, interview and train team members• Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events• Assist in the maintenance, appearance and functionality of equipment Show less

Key West, Florida

• Greet and escort arriving and departing guests to and from their accommodations• Retrieve and transport guest luggage• Inspect guest rooms and acquaint guests with these rooms and their features• Respond to guest inquiries and requests in a timely, friendly and efficient manner• Organize and store luggage, as needed, according to guidelines• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments• Ensure… Show more • Greet and escort arriving and departing guests to and from their accommodations• Retrieve and transport guest luggage• Inspect guest rooms and acquaint guests with these rooms and their features• Respond to guest inquiries and requests in a timely, friendly and efficient manner• Organize and store luggage, as needed, according to guidelines• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments• Ensure messages and faxes are regularly delivered throughout the day• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed• Assist in the maintenance, appearance and functionality of equipment Show less

Great Barrier Reef, Australia

• The main point of contact for all guests; pre-arrival, in house and post stay• Communication via the hotel switchboard, call center, front desk, and reservations departments• Promoting Hayman in a professional, knowledgeable and courteous manner to both in house and potential guests• To ensure that our all guest’s expectations are not only met, but exceeded throughout their stay• To be familiar with all Hotel standards, policies and procedures to ensure department is run… Show more • The main point of contact for all guests; pre-arrival, in house and post stay• Communication via the hotel switchboard, call center, front desk, and reservations departments• Promoting Hayman in a professional, knowledgeable and courteous manner to both in house and potential guests• To ensure that our all guest’s expectations are not only met, but exceeded throughout their stay• To be familiar with all Hotel standards, policies and procedures to ensure department is run effectively and efficiently. • To be familiar with all facilities, restaurants, local attractions and other points of interest, in order to be able to promote and answer all inquiries concerning services and highly diversified queries from guests. • To always be a high profile ambassador for Hayman. Show less

Brisbane, Australia

• Welcome and fulfill the check-in process for Guests and group arrivals• Complete the check-out process for departing guests using the hotel systems• Manage, effectively and efficiently, Guest requests, inquiries, and complaints• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events• Maximize sales revenues through up-selling and marketing programs• Perform general incoming communication… Show more • Welcome and fulfill the check-in process for Guests and group arrivals• Complete the check-out process for departing guests using the hotel systems• Manage, effectively and efficiently, Guest requests, inquiries, and complaints• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events• Maximize sales revenues through up-selling and marketing programs• Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems Show less

Hotel St. Moritz, Queenstown, Nz

• Check concierge E-mails and act accordingly.• In charge of preparing amenities and catering to VIP guests.• Responsible for ensuring a memorable first and last impression for guests.• Assist guests with queries on places of interest, directions, dining options, transport, weather etc.• Supervise the unloading and delivery of guest luggage, single visitors and entire truck-loads.• Oversee storage of guest luggage until time of departure.• Safely park and retrieve guest… Show more • Check concierge E-mails and act accordingly.• In charge of preparing amenities and catering to VIP guests.• Responsible for ensuring a memorable first and last impression for guests.• Assist guests with queries on places of interest, directions, dining options, transport, weather etc.• Supervise the unloading and delivery of guest luggage, single visitors and entire truck-loads.• Oversee storage of guest luggage until time of departure.• Safely park and retrieve guest cars per request. Show less

Key West, Florida

• Trusted with $500,000+ worth of Navy issue weapons and equipment• Enforce security, in conjunction with the Navy, for Key West Naval Air Station.• Certified by the Navy to clean, maintain and use weapons, from small arms to machine guns.• Maintain continuous communication with installation security and law enforcement personnel.• Keep detailed logs of all activity to and from the Naval Air Station.• Ensure no transport of drugs, explosives or weapons onto base.

Associate Of Science (A.S.), Cyber Security, 3.9

Activities and Societies: Golden Key International Honors Society, President’s Honor List

Diploma, Graphic Design

Activities and Societies: Yearbook Design Committee Graphic Design Business Logos, Web Design, Sales and Marketing.

Diploma, General Studies

Activities and Societies: Video Production, Street Hockey