Assistant Store Manager
Aberdeen, United Kingdom
Maximising the financial performance of a business with an average turnover of £30,000-100,000+/ week (seasonal variation), through review, analysis and communication of KPI's, elevated sales and service, development of sales strategies, development of personnel, payroll management, inventory management and loss prevention.Responsibilities include:Tracking, analysis and communication of business results (including KPI’s such as; ‘spread’, UPT, CVR, CRM, ATV, ADS.)Building and maintaining repeat clientele by developing and utilising strategies.Assisting in the implementation and maintenance of all merchandising and visual directives.All operational managerial responsibilities including: assisting the store manager in areas of risk assessment and physical security, cash control procedures (bank deposits, safe funds, petty cash) and inventory management, ensuring and monitoring all stockroom procedures are being continuously upheld in order to minimise loss and maximise productivity and profitability.All in store HR related areas including but not limited to- Continuous evaluation and analysis of associates performance through review and feedback, in order to provide best possible productivity, resolving all HR issues partnering with HR when required.Recruiting the best available candidates for all store roles; including interviewing, reference checks, extending offers and providing new hire orientation, in order to maintain store staffing levels.Responsible for the subsequent training and development of each associate hired.Scheduling and payroll processes, ensuring maximum productivity and effective payroll cost & control.Overseeing the associates interaction and assistance with all customers, in order to exceed the customer’s expectations and ensure an exceptional experience. Overseeing CRM system operation and utilisation.