Evelyn Hubbart Email and Phone Number

Serve as Administrative Assistant to department chair. Assist in the preparation of departmental administration documents and reports. Work with chair to prepare, adjust, and monitor each semester’s class schedule. Supervise student assistants, including interviewing, hiring and scheduling. Undertake liaison role between the department and the college administration. Prepare and audit requisitions, travel forms, and any form involving the department’s budget. Develop and revise Standard Operating Procedures (SOP) for the administration of the office in consultation with the chair. Keep current with new software as the demand arises and assiste in instruction or in arranging instruction to familiarize faculty with new programs. Schedule faculty committee meetings and coordinate a variety of departmental gatherings such as informal faculty lectures, departmental receptions for students, and classroom guest visits. Arrange travel arrangements for the chair and other faculty. Review financial data for monthly journal entries and produce monthly financial reports to the department chair. Reconcile documents on a periodic basis to accounting reports. Performe quality assurance reviews. Correct errors in system or work with appropriate departments to resolve errors. Coordinate the completion of payroll forms and personnel processing. Compile and maintain all admission materials. Prepare and audit PA forms for teaching assistants, projects assistants, and ad-hoc instructors and assist in meeting their needs throughout the semesters. Oversee student & LTE payroll reporting. Prepare time sheets. Coordinate student work study schedules.

Provide application support, including Pay eXpert, HRB, ezLM, and Portal, to users which includes instruction, navigation, troubleshooting, maintenance and evaluations to determine solutions and alternatives. Provide guidance and best practice information regarding payroll, benefits, and human resource management. Continually upgrading knowledge and skill base relating to new product rollouts, existing products and statutory/legislative changes. Provide critical and accurate statutory information to clients in payroll or HR areas, such as tax filing and/or benefit administration. Provide excellent customer support, handle high call volumes, and meet expected completion dates. Remain up to date on appropriate statutory laws or legislative rulings that impact clients. Respond professionally and timely to client incoming phone calls, web inquiries, emails and/or faxes. Handle client requests relating to products or services ranging from routine inquiries and basic application navigation to complex problems and difficult troubleshooting issues. Provide critical and accurate statutory information to clients in payroll or HR areas, such as tax filing and/or benefit administration. Continue to update knowledge through a wide variety of available resources to ensure familiarity on appropriate statutory laws or legislative rulings that impact clients.

Served as Administrative Assistant to department chair. Assisted in the preparation of departmental administration documents and reports. Worked with chair to prepare, adjust, and monitor each semester’s class schedule. Supervised student assistants, including interviewing, hiring and scheduling. Undertook liaison role between the department and the college administration. Prepared and audited requisitions, travel forms, and any form involving the department’s budget. Developed and revised Standard Operating Procedures (SOP) for the administration of the office in consultation with the chair. Kept current with new software as the demand arises and assisted in instruction or in arranging instruction to familiarize faculty with new programs. Scheduled faculty committee meetings and coordinate a variety of departmental gatherings such as informal faculty lectures, departmental receptions for students, and classroom guest visits. Arranged travel arrangements for the chair and other faculty. Reviewed financial data for monthly journal entries and produce monthly financial reports to the department chair. Reconciled documents on a periodic basis to accounting reports. Performed a quality assurance reviews. Corrected errors in system or work with appropriate departments to resolve errors. Coordinated the completion of payroll forms and personnel processing. Compiled and maintained all admission materials. Prepared and audited PA forms for teaching assistants, projects assistants, and ad hoc instructors and assist in meeting their needs throughout the semesters. Oversaw student & LTE payroll reporting. Prepared time sheets. Coordinated student work study schedules.

Served as Face-to-Face point of contact for Department of Transportation. Assisted customers with selection and completion of forms. Assessed eligibility and issue driver’s license and identification cards. Processed title and vehicle applications. Researched discrepancies for vehicles and driver’s licensing issues. Administered oral learner’s permit exams. Processed and collected payments for all products. Interpret state statutes and apply them as needed on a case by case basis. Explained Department policies and procedures to customers to provide a better understanding and acceptance.

Responded to inbound inquiries from all clients, both internal and external. Provided benefit and contract information by reviewing, analyzing and interpreting questions from multiple communication channels such as e-mail, phone calls and letters. Explained complex contract information while building rapport and maintaining customer loyalty.