Everett Bumgarner Email & Phone Number

Beaverton, Oregon, United States

Beaverton, Oregon, United States

• Liaison to managing interdepartmental and client oriented tasks such as building formalized claim presentations, logging detailed correspondence, creating future actionable items, and solution how to best support the.
• Strengthening client relationships through harboring multiple inquiries via email, phone, Salesforce and weekly meeting correspondence.
• Reporting performance metrics through undergoing case audits and presenting case reports to valued clients weekly.

Vancouver, Washington, United States

• Maintained new and existing client relationships often quoting and scoping upwards of 50 projects weekly.
• Responsible for CRM, maintaining client assets, project scoping, PO assignment, client communication, processing quotes with billing, and account update for over 1000 accounts.

Vancouver, Washington, United States

• Oversaw projects end to end, tracking project health, risk, delivery date, vendor contact, resources, current stage, and asset status through Trello and Microsoft Excel.
• Interfaced with fellow project managers, vendors, QA, production support and clients to coordinate finalized deliverables in Word, PDF, InDesign, Photoshop, PowerPoint and more

Portland, Oregon Area

• Managed complete implementation of all Financial Services projects flowing through InComm Incentives Operations.
• Maintained project tracking upkeep via excel for over 100 active projects/products concurrently. Each with varying statuses, components, and milestones.
• Actively updated all project tracking documentation and release documents outgoing weekly as a means to quantify success/status.
• Coordinated with company affiliates and project management leaders to ensure business processes were on track for meeting project deadlines.
• Launched hundreds of products within timeline most notably for major companies such as Google, Amazon, American Express, Visa, Mastercard etc.
• Continually engaged with teams on how to improve our tools with the help of development and how best to enable success internally (weekly reporting automation, training documentation upkeep, boilerplate emails).

Portland, Oregon Area

• High customer engagement, resolving an influx of client/end user inquiries daily as Tier 3 support.
• Managed integrations of new clients on-boarding onto our platform for B2B store.