Everett Harris Email & Phone Number

Euless, Tx

Dallas, Tx

Manages eLearning projects, coordinating SMEs, content design/development, narrators, and etc. Leads the design and development of content and learning experiences for a variety of audiences and delivery methods.o e-learningo marketing Design and maintain various Websites including intranet and SharePoint sites for CISO organization. Re-brand corporate Web applications to Xerox standards.

Managed Training Course development from Customer request until delivery. Develop e-Learning solutions for sales, world wide customer service, training professionals, and call /service centers. Instructional design and content development. Information mapping. Develop content using Adobe Suite of products including Flash and Captivate interactions and simulations, and job aids. Develop web support sites using HTML, Flash, Captivate, and Dreamweaver.Project Manager for seven job title training streams. Team member for UAT QA team testing 1000's of outsourced e-Learning courses.

Innovations Team Flash/Captivate Developer.

e-Learning lead consultant for the Countrywide Financial IMSG.Created eLearning courses using HTML, Captivate, and Flash. These included software simulations and Flash interactions.Created on-line documentation using RoboHelp and Word and Adobe PDF.

Designed and developed e-learning, job aids, web support site and handled technical questions regarding system capabilities and normal process for creating on-line assessments. Created support system which included organization SME network with web support site that had FAQs, Job Aids, Tips and Tricks, and Process Flow Diagrams.

Provided DSL Technical Support by telephone for Business and Residential Customers.

Training Manager for a Auto ID manufacturing company. Created training programs for the employees, distributors, and customers of Accu-Sort. Created custom product training programs for our customer and employees. These included sales/marketing, technical support (troubleshooting and maintenance) and operation training.Internal Training programs included New Employee Orientation, Customer Service, Safety, Field Service Technicians, Manufacturing Technicians, Product Training, Trouble-shooting and Maintenance training.

Provided TSD/ISD services for Nuclear Power Plant Utilities. Created and implemented training programs and services for Nuclear power plant operations personnel. Certified by the Institute on Nuclear Power Plant Operations (INPO) and the Nuclear Regulatory Commission (NRC) to provide instructional system design and to teach.

Wrote technical test procedures for Full Scope Nuclear Power Plant Control Room Simulators.Performed factory pre-test, Customer Factory Acceptance Tests, and On-Site Customer Acceptance Testing.Assisted software engineers with math modeling of nuclear power plant systems and controls.Performed QA to ANSI standards for simulation fidelity.

Nuclear Reactor Plant OperatorUSS Prairie ADUSS Bainbridge CLGNUSS Ranger CV

General Studies

Dean's List 4.0 average

Nuclear Engineering

While attending TA&MU during the day, I was the night shift Nuclear Reactor Operator at the Nuclear Science Center Research Reactor. I was.

General Studies