As a Systems Analyst on a large-scale Work Force Management System project, my responsibility includes analyzing and implementing new features, from concept development with the business to deploying functionalities in production. I specialize in developing integration solutions using technologies such as REST API and message queues such as Kafka, Active MQ. My ultimate goal is to design a comprehensive solution for easy and efficient integration of the Bank's systems, which ultimately leads to reduction of headcounts supporting sales divisions.Skills:- UML (Use case diagrams, Sequence diagrams, Activity diagrams)- SQL (MS SQL, PostgreSQL)- REST API (YAML)- Message Queue Brokers (Kafka, etc)- Use case modeling- ERD (Entity Relationship Diagrams)- Microservices architecture

As a Systems Analyst on a project to design, develop, and implement an IT system from scratch to production for a major insurance company, I was responsible for overseeing the complete automation process of key customer modules, including contract management and loss management.As an analyst, I led the project through the full implementation cycle:- Conducted a thorough examination of the customer's processes, resulting in a clear and agreed-upon concept for process automation.- Developed comprehensive business and system requirements for the product, resulting in an agreement with the customer.- Implemented the functionality according to the agreed-upon document, resulting in minimal changes and deviations from planned deadlines.- Created detailed test plans and scenarios, resulting in 80% coverage of the main implemented functionality.- Managed the team's backlog, resulting in 85% on-time delivery with a minimal number of critical bugs.

- Business process optimization: Conducting comprehensive survey and analysis, leading process improvement projects, creating internal guidelines, monitoring and adjusting as needed.- Information support: Developing and maintaining centralized information repository, providing training and support to users.- Corporate information system support: Gathering and analyzing user requirements, coordinating with IT teams and departments, monitoring implementation, developing user documentation, providing training and participating in report development.- Development of a logistics tool for the transportation logistics division;- Optimization of the process for receiving goods at the warehouse;- Automation of procedures for detecting counterfeit and blocked drugs.- Automation of accounts receivable management process;- Automation of purchasing department operations;- Participation in a project to select a warehouse management system;- Participation in a project for labeling pharmaceutical products.

Maintenance of sales management and technical service information systems:- Gathering, analyzing, describing, and coordinating system enhancement requirements;- Development of technical specifications and monitoring execution;- Creating testing plans and controlling functional testing;- Compiling user instructions;- Supporting and consulting primary system users.Successfully completed projects include:A project to revamp the sales management process, resulting in significant reduction in the sales department's workload and document flow for external customer transactions.