Evert Van Eck is a Creative Captain at IMAIGZ.
Imaigz
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Creative CaptainImaigzOpheusden, Ge, Nl
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GastheerCircus Gran Casino • Hotel Gaming Jun 2019 - Nov 2023Tiel, Gelderland, Nederland -
Customer Service Employee Inbound AdministrationKuehne+Nagel Jun 2016 - Jun 2019Tiel, Gelderland, NederlandAls Customer Service Medewerker Inbound Administration zorgde ik ervoor dat de containers goed werden gecoordineerd. Ik zorgde dat de containers vanuit China en Japan goed aankwamen bij andere havens en leveranciers. Ik werkte nou samen met bijvoorbeeld Acer. Ik maakte douanemapjes klaar, zorgde voor transportlabels en documenten en zorgde voor de juiste communicatie met het warehouse.As a Customer Service Representative Inbound Administration, I ensured that the containers were well-coordinated. I made sure that the containers arrived safely from China and Japan to other ports and suppliers. I worked together with Acer, for example. I prepared customs folders, provided transport labels and documents, and ensured proper communication with the warehouse. -
Key Account ManagementPostnl Apr 2015 - Jun 2016Amersfoort, Utrecht, NederlandAs a Key Account Employee, I am the link between the Warehouse management, clients, suppliers and consumers. I provide daily reports, process irregularities, status reports and return processes. I work with my colleagues to solve irregularities quickly. We also ensure a smooth and correct handling of email and phone traffic. We handle damages and complaints within the company standard and consult with each other when a damage claim is not clear. By working closely with partners, suppliers and colleagues and by accurately registering findings, we stay close to the process. This function also involves some minor administrative tasks.Als Key Account Employee ben ik de schakel tussen het Warehouse management, opdrachtgevers, leveranciers en consumenten. Dagelijks verzorgen van rapportages, het verwerken van onregelmatigheden, statusrapporten en retourprocessen. Ik zorg er met mijn collega's voor dat onregelmatigheden snel worden opgelost. Ook zorgen wij voor een vlotte correcte afhandeling van e-mail- en telefoonverkeer. Wij behandelen schades en klachten binnen de bedrijfsnorm en zorgen ervoor dat wij onderling overleggen wanneer een schadeclaim niet direct helder is. Door nauw samen te werken met partners, leveranciers en collega's en door het juist registreren van bevindingen blijven wij dicht op het proces zitten. Bij deze functie komen nog wat kleine administratieve handelingen. -
Project TrainerCendris Customer Contact Jan 2015 - Apr 2015Amersfoort, Utrecht, NederlandThe job responsibilities include training new agents and coaching existing agents. Presenting using a beamer, flip-over, and whiteboard. Classroom teaching of various projects in combination with e-learning. New agents work according to the Blend Learning principle. Additional tasks include submitting feedback, supporting the team leader, and providing input to agents. Preparing for training sessions is also part of the job. Setting up the training room and providing teaching materials are also included. Maintaining email contact with the team leader regarding training and progress is also part of the job. Writing a training program and creating role-playing games (simulations) are also part of the job. -
Customer Service AgentPostnl Aug 2013 - Jan 2015Maurik, Gelderland, Nederland- Deal directly with customers either by telephone or electronically.- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.- Respond promptly to customer inquiries.- Process orders, forms, applications and requests- Communicate and coordinate with internal department either by telephone or email.- Keep records of customer interactions and transactions.- Email handeling- Communicate with partners either by telephone or email. -
Schadebehandelaar Mobiele VerzekeringenProassist Nederland Jan 2011 - Jun 2012Tiel, Gelderland, NederlandAs a mobile phone damage handler, I answered incoming calls from customers and arranged for their mobile phones to be picked up for repair. Customers were provided with a replacement device, and the average repair time was six weeks. I worked closely with departments such as finance, drivers, and the warehouse. I handled the administration and was in contact with the back office and web care department to ensure that everything ran smoothly.Als schadebehandelaar van mobiele telefoons, beantwoorde ik de binnenkomende telefoontjes van klanten en zorgde ik dat hun mobiele telefoon werd opgehaald voor schadeherstel. De klanten kregen een vervangend toestel en de gemiddelde reparatie duurde zes weken. Ik werkte nauw samen met bijvoorbeeld finance, de chauffeurs en het warehouse. Ik verwerkte de administratie en stond in contact met de backoffice en webcare-afdeling om alles goed te laten verlopen.
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Management TraineeMcdonald'S Nederland Jul 2008 - Jan 2011'S-Hertogenbosch, Noord-Brabant, Nederland- Work with other managers to plan and direct the work of the organization.- Help set policies.- Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments.- Work with and through management to develop and implement actions that protect company assets and profitability.- Coaching crew members and other staff.- Set up activities for either crew or management.- Take action in either FIFO or HCCP- Making schedules for crew members- Participate with store management in interviewing, hiring, and training employees. -
Cashier CasinoCasino Big Apple Tiel Jan 2004 - Jun 2008Tiel, Gelderland, NederlandAs a cashier at Big Apple in Tiel, I was daily busy with taking care of the snacks and drinks and ensuring a smooth handling of the money exchange, open transactions, and promotions. I also kept an eye on the cameras and intervened when there was an incident. I also did the cash counting with the boss and colleague. Everything was correctly recorded administratively. I made sure that the casino looked neat for the guests and ensured that the guests got a nice cup of coffee or something refreshing.
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Crew TrainerMcdonald'S Feb 1998 - Dec 2003Tiel, Gelderland, NederlandAs a Crew Trainer at McDonald's, you are responsible for training the crew for their daily tasks, such as serving customers, preparing food, keeping our restaurants and kitchens clean and tidy, and functioning well as part of a team. As part of the job, you assess the skills of crew members and provide them with additional help with tasks they are struggling with.The role of Crew Trainer is an important one at McDonald's, as you are responsible for training new crew members and improving the skills of existing crew members. You must be able to communicate and work effectively with different types of people, including new employees, experienced employees, and managers. You must also be able to work in a fast-paced environment and be able to multitask. -
Fast Food WorkerMcdonald'S Apr 1996 - Feb 1998Tiel, Gelderland, NederlandAs a fast food employee at McDonald's, you will be responsible for a variety of tasks, including taking orders, preparing food, and keeping the restaurant clean and tidy. You will also be expected to work as part of a team and provide excellent customer service.Working at McDonald's can be a great opportunity to gain valuable work experience and develop important skills such as communication, teamwork, and time management. You will also have the opportunity to work in a fast-paced environment and interact with a diverse group of people.In addition to gaining valuable work experience, McDonald's offers a range of benefits to its employees, including flexible scheduling, training and development opportunities, and the chance to advance to higher positions within the company.
Evert Van Eck Education Details
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Culinary Arts And Related Services -
Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Evert Van Eck
What company does Evert Van Eck work for?
Evert Van Eck works for Imaigz
What is Evert Van Eck's role at the current company?
Evert Van Eck's current role is Creative Captain.
What schools did Evert Van Eck attend?
Evert Van Eck attended Roc Nijmegen, Roc Nijmegen.
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