Evgeniia Talbot-Lopukhova Email & Phone Number

Munich Et Périphérie

deepc is a pioneering company in the realm of Radiology AI, poised to democratize access to health at scale. At the heart of our mission is our product deepcOS®, an unrivaled cloud-native Radiology AI platform.

Liège, Région Wallonne, Belgique

• Led customer onboarding sessions• Addressed concerns to achieve customer satisfaction objectives, aiming to boost retention rates (>95%). • Collected and structured Customer feedback to transfer it internally for continuous product improvement.• Assisted clients in navigating the portfolio, showcasing features & functionalities to maximize upsell opportunities (+20% to base contract).Osimis platform was acquired by deepc GmbH in Q1 2024.

Ans, Région Wallonne, Belgique

• Coordinated such as scheduling and providing administrative support for 150+ installations, 250+ service visits, and 40+ Customer training sessions.• Liased between internal and external stakeholders • Coordinated agenda-building and logistics for new employee onboarding programs within customer support team • Participated in the review and establishment of ISO-aligned processes for the after-sales department.• Specialized in project kick-off facilitation and customer… Show more • Coordinated such as scheduling and providing administrative support for 150+ installations, 250+ service visits, and 40+ Customer training sessions.• Liased between internal and external stakeholders • Coordinated agenda-building and logistics for new employee onboarding programs within customer support team • Participated in the review and establishment of ISO-aligned processes for the after-sales department.• Specialized in project kick-off facilitation and customer onboarding Show less

Moscou, Moscou, Russie

• Provided continuous administrative, travel, event management support to the HR Director and Middle management both on-site and in remote offices.• Acquired understanding of different organizational structures and HR business functions.• Prepared training materials and led training sessions for the adoption of a new task tracking software• Won the contest of social projects🏆 , received funding and implemented an environmentally friendly initiative raising awareness of the consumer… Show more • Provided continuous administrative, travel, event management support to the HR Director and Middle management both on-site and in remote offices.• Acquired understanding of different organizational structures and HR business functions.• Prepared training materials and led training sessions for the adoption of a new task tracking software• Won the contest of social projects🏆 , received funding and implemented an environmentally friendly initiative raising awareness of the consumer footprint among the Russian-speaking audience. Show less

France

G.O® Club Med stands for Gentil Organisateur of Club Med. An ambassador of the company's spirit, I worked in the vacation villages - Resorts, to ensure exceptional customer experience throughout the guests' stays. The Club Med G.O® embodies and communicates 5 corporate values: kindness, freedom, responsibility, pioneering spirit and multiculturalism.