Erica Vines Email & Phone Number

California, United States

• Leads Acts of Love member gifting program• Manages copywriting content of macros• Owns categories of member inquiries in the central inbox• Organizes monthly educational wine tasting• Analyzes member feedback on product ranges and new releases, as well as preparing reports• Provides training to new hires• Responds to member inquiries in a timely and effective manner, via phone, email, social media, and chat applications

Beijing, China

• Conducted activities and lessons based on ESL teaching methodologies • Encouraged and engaged students to speak in English • Identified students with special requirements and created individualized plans • Managed classroom crises and resolved conflict• Collaborated with teaching staff and administrators to foster a good student experience• Assisted with the interview process and communication for recruitment

Newtown Square, Pennsylvania, United States

• Managed projects with agile Scrum methodologies and tools• Assigned tasks, created timelines and estimates for day-to-day department workflow• Set deadlines to ensure marketing projects reached completion• Monitored progress of department activities on an ongoing basis• Assisted in conducting daily and weekly status meetings with digital, communications and creative functions to inform team on project status, task delegation and address roadblocks• Worked with team to review timelines, overall progress and ensure projects aligned with corporate objectives• Communicated effectively across team to ensure work was being completed in line with scheduling and budget requirements• Assisted in evaluating daily processes and procedures for task completion

West Chester, Pennsylvania, United States

• Managed projects with agile Scrum methodologies and tools• Led day-to-day operational and administrative aspects of projects• Interacted directly with clients on a regular basis• Assigned project tasks to internal project team members• Determined timelines and created project plans• Developed and tracked project budgets• Tracked the status of project deliverables with each team member to ensure project timelines were met• Reviewed deliverables to ensure quality of work prior to submission• Prepared contact reports to summarize discussions and action items in internal and client meetings• Assisted Tabletop Team with proposals, SOWs, and Changes of Scope• Compiled data, conducted analysis, and generated reports• Provided on-site project support at live meetings

Conshohocken, Pennsylvania, United States

• Regulated work throughout the agency by creating, updating, and monitoring project schedules • Managed the flow of work to freelance editors, designers, and writers to facilitate seamless cooperation between internal and external teams• Assisted the creative team with scheduling, developing, and coordinating internal projects, such as agency newsletters• Developed client/vendor/key opinion leader communications and performed logistics for live events• Created client program materials, including correspondence, agendas, evaluation forms, and the fulfillment of printing and shipping• Compiled, tabulated, calculated, and maintained reporting of meeting evaluation data

Conshohocken, Pennsylvania, United States

• Managed client status reports, account financial reports, and project evaluations • Liaised with Production Manager and Content team for changes to schedules for assigned accounts• Created and managed timelines to meet monthly milestones• Worked with compliance agencies and acted as the main point of contact for all submissions• Updated budgets and schedules in coordination with project team

Conshohocken, Pennsylvania, United States

• Managed partner literature logistics, social media calendar, local team webinars, and online intranet task communication to David’s Bridal stores• Assisted Client Services Managers in day-to-day coordination and management of vendor operational activities • Captured and reported on client measurements, production, and turnaround time metrics• Edited HTML coding within CheetahMail when launching webinar invitations to vendors• Coordinated events of David's Bridal Photography division

King Of Prussia, Pennsylvania, United States

• Assisted with the coordination of events including industry conferences, trade shows, user conferences and community events• Conducted marketing and vendor research and produced report findings• Monitored and edited purchasing and planning reports• Organized event logistics and operational processes for the receipt, storage, distribution and recovery of equipment

King Of Prussia, Pennsylvania, United States

• Completed marketing, advertising public relations projects as assigned• Promoted marketing, advertising, and public relations initiatives before and after the casino grand opening• Scheduled and managed Facebook status updates and Twitter posts using Hootsuite andBit.ly• Created multiple Pinterest boards to increase membership sales and social media views• Maintained marketing calendars and schedules as assigned• Communicated pertinent information to affected departments and ensured proper approvals from departments• Participated in events as needed

Pottstown, Pennsylvania, United States

• Managed client base sales and travel guidance with a focus in Caribbean Product• Assisted with promotional presentations, marketing collateral, and social media• Advised travelers about their destinations through research and sight inspections• Pushed last minute travel sales and recommendations with potential future clients• Planned, managed, and executed multiple projects and timelines simultaneously

Strafford, Pennsylvania, United States

• Organized public relations campaigns including March for Babies, the Signature Chef's Auction, Testimonial Dinners and Prematurity Awareness month• Contacted local newspapers and magazines to assist media coverage• Revised newsletters and press releases before distribution