Jan 2021 - Present
AeroLeads people directory · profile
Ewan John Email & Phone Number
Service Delivery Support Analyst at MG+M The Law Firm
at
MG+M The Law Firm
1 work email found
@mgmlaw.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Service Delivery Support Analyst at MG+M The Law Firm
Location
Titusville, Florida, United States
Company size
Who is Ewan John? Overview
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Quick answer
Ewan John is listed as Service Delivery Support Analyst at MG+M The Law Firm at MG+M The Law Firm, a company with 205 employees, based in Titusville, Florida, United States. AeroLeads shows a work email signal at mgmlaw.com and a matched LinkedIn profile for Ewan John.
Ewan John previously worked as Service Delivery Support Analyst at Mg+M The Law Firm and Service Desk Analyst at Lockheed Martin. Ewan John holds Associate Of Science - As, Network And System Administration/Administrator, 3.86 from Hillsborough Community College.
Company email context
Email format at MG+M The Law Firm
This section adds company-level context without repeating Ewan John's masked contact details.
{first_initial}{last}@mgmlaw.com
89% confidence
AeroLeads found 1 current-domain work email signal for Ewan John. Compare company email patterns before reaching out.
Profile bio
About Ewan John
Experienced and knowledgeable Information Technology Professional. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Current workplace
Ewan John's current company
Company context helps verify the profile and gives searchers a useful next step.
Mg+M The Law Firm
5 roles
Ewan John work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst
- Provided Tier 1 support for users all over the world at various Lockheed Martin facilities
- Scope of support included standard desktop support, remote desktop support, Office 365, Mobile Device Management (MDM), and proprietary Lockheed Martin applications/hardware
- Predominately assisted users over chat; occasionally assisted users over the phone
Oct 2019 - Jan 2021
Service Delivery Support Analyst
- Provided Tier 1 support for 600+ users across several states via phone and email
- Scope of support included standard desktop support, Remote Desktop support (Citrix-based environment), Office 365, Mobile Device Management, and iManage troubleshooting and support
- User computers utilized Windows 10 or 7
- Created and edited several necessary Knowledge Bases with pertinent information for various tasks for current and future technicians.
- Worked diligently to provide accurate and timely service for users and management teams, while working remotely.
Mar 2019 - Sep 2019
Service Desk Analyst
- Provided Tier 1 support for 2000+ users across several states via phone and email
- Scope of support included standard desktop support, Terminal Server Farm, Office 365, On-Premises Exchange, Mobile Device Management, and VPN troubleshooting (Both for internal and state-level infrastructure).
- User computers were either Windows 10 or 7
- Created several Knowledge Bases for necessary and pertinent information for various tasks.
- Frequently received perfect feedback scores from users and was frequently recognized by management for excellent performance.
- Provided 1 year of call center experience
Feb 2017 - Feb 2018
Help Desk Analyst
- Hired for Cuisinart queue and achieved Employee of the Month in less than 3 months
- Began taking supervisor calls within 4 months
- Helped combine, condense, and create new scripts to use for e-mails to increase productivity
- Transferred to IBM leveraged queue in January 2016
- User computers were either Windows 10 or 7 or MacOS
- Received multiple awards including Super Agent, Certificate of Recognition, and Customer Service awards for exceeding stats, perfect attendance, and/or customer service
Apr 2015 - Feb 2017
Team & coworkers
Colleagues at MG+M The Law Firm
Other employees you can reach at mgmlaw.com. View company contacts for 205 employees →
JP
James Primavera
Colleague at Mg+M The Law Firm
New York, New York, United States, United States
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IM
Ian Mcreynolds
Colleague at Mg+M The Law Firm
Boston, Massachusetts, United States, United States
View →
WB
Walter Bourdaghs
Colleague at Mg+M The Law Firm
Greater Boston, United States
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KM
Kelly Martin Malone
Colleague at Mg+M The Law Firm
Greater Boston, United States
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JK
Joe Kurowski
Colleague at Mg+M The Law Firm
St Louis, Missouri, United States, United States
View →
AC
Ashlyn Calhoun-Schutte
Colleague at Mg+M The Law Firm
Florissant, Missouri, United States, United States
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KF
Katelyn Flanigan
Colleague at Mg+M The Law Firm
Greater Boston, United States
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DA
Dillon Aisenberg
Colleague at Mg+M The Law Firm
Boston, Massachusetts, United States, United States
View →
JP
Jackie Perez
Colleague at Mg+M The Law Firm
Staten Island, New York, United States, United States
View →
KG
Kaylin Guillory
Colleague at Mg+M The Law Firm
New Orleans, Louisiana, United States, United States
View →
James Primavera
Colleague at Mg+M The Law Firm
New York, New York, United States, United States
View →
IM
Ian Mcreynolds
Colleague at Mg+M The Law Firm
Boston, Massachusetts, United States, United States
View →
WB
Walter Bourdaghs
Colleague at Mg+M The Law Firm
Greater Boston, United States
View →
KM
Kelly Martin Malone
Colleague at Mg+M The Law Firm
Greater Boston, United States
View →
JK
Joe Kurowski
Colleague at Mg+M The Law Firm
St Louis, Missouri, United States, United States
View →
AC
Ashlyn Calhoun-Schutte
Colleague at Mg+M The Law Firm
Florissant, Missouri, United States, United States
View →
KF
Katelyn Flanigan
Colleague at Mg+M The Law Firm
Greater Boston, United States
View →
DA
Dillon Aisenberg
Colleague at Mg+M The Law Firm
Boston, Massachusetts, United States, United States
View →
JP
Jackie Perez
Colleague at Mg+M The Law Firm
Staten Island, New York, United States, United States
View →
KG
Kaylin Guillory
Colleague at Mg+M The Law Firm
New Orleans, Louisiana, United States, United States
View →
2 education records
Ewan John education
Associate Of Science - As, Network And System Administration/Administrator, 3.86
Associate Of Arts - Aa, Business Administration And Management, General, 3.98
FAQ
Frequently asked questions about Ewan John
Quick answers generated from the profile data available on this page.
What company does Ewan John work for?
Ewan John works for MG+M The Law Firm.
What is Ewan John's role at MG+M The Law Firm?
Ewan John is listed as Service Delivery Support Analyst at MG+M The Law Firm at MG+M The Law Firm.
What is Ewan John's email address?
AeroLeads has found 1 work email signal at @mgmlaw.com for Ewan John at MG+M The Law Firm.
Where is Ewan John based?
Ewan John is based in Titusville, Florida, United States while working with MG+M The Law Firm.
What companies has Ewan John worked for?
Ewan John has worked for Mg+M The Law Firm, Lockheed Martin, Archer Nsg, It Authorities, and Cgs (Computer Generated Solutions).
Who are Ewan John's colleagues at MG+M The Law Firm?
Ewan John's colleagues at MG+M The Law Firm include James Primavera, Ian Mcreynolds, Walter Bourdaghs, Kelly Martin Malone, and Joe Kurowski.
How can I contact Ewan John?
You can use AeroLeads to view verified contact signals for Ewan John at MG+M The Law Firm, including work email, phone, and LinkedIn data when available.
What schools did Ewan John attend?
Ewan John holds Associate Of Science - As, Network And System Administration/Administrator, 3.86 from Hillsborough Community College.
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