Eric W. Debord, Ed.D, Mba Email & Phone Number

Fort Lauderdale, Fl, Us

Redmond, Washington, Us

Redmond, Washington, Us

Redmond, Washington, Us

Redmond, Washington, Us

• Act as the technical expert for the Azure platform across a broad customer base of education customers in the US.• Develop content through various modalities to build mindshare for Microsoft Azure including several video series on Azure Infrastructure, Governance, and Site Recovery to name a few.• Developed and lead Azure Hour, a weekly national community call to provide customers with timely update information, allow them to ‘Ask my team anything about Azure’, and also cover a topic of the week in more depth.• Developed Azure Focus Hours, a virtual ½ day workshop experience tailored to give my team the ability to scale and reach customers who may not otherwise have an opportunity to learn through a workshop experience. • Work with virtual teams to identify opportunities, understand requirements, educate customers on technology, and co-develop new solutions that meet and exceed requirements.• For customers with ongoing and significant requirements, acts as a PM to ensure the customer has everything required to move forward. This includes regular meetings, focused training to remove blockers, and envisioning to propose new solutions.• Assist account teams by removing technical blockers preventing the adoption of Azure services.

Redmond, Washington, Us

• Promoted to Hyper-V lead for the West Region, build IP for Hyper-V offerings, and developed hypervrockstar.com as a resource for my customers and colleagues.• Requested by State of California to become a dedicated engineer helping the organization implement Microsoft Cloud solutions including Hyper-V, Clustering, SCVMM, Orchestrator, Service Manager, and App Controller.• Work with enterprises to assist in the implementation of Microsoft solutions, specifically focusing on VMWare compete scenarios.• Deliver 3 to 4 day workshops to customers which include Hyper-V & SCVMM implementation, and Active Directory Backup & Disaster Recovery.• Work with Technical Account Managers (TAM) to assist in building out service delivery plans, which often includes visiting with customers and learning the challenges they face, and using that information to plan how Microsoft can help.• Interface with customers in both private enterprise and public sector organizations, and travel all over the United States to visit and deliver the requested services. Travel is typically 50-60%.• Log opportunities discovered while visiting with customers such that TAMs can follow-up with future engagements. Often I return to the customer for those engagements.• Approach technology deployments as an exercise in knowledge transfer to ensure my clients are comfortable with the solution when I walk out the door.

Englewood, Co, Us

• Designed and managed the implementation of Active Directory and various other Windows technologies as a replacement to E-Directory for the 5th largest school district in the United States. • Built relationships with organizational leaders to become a trusted advisor and partner.• Collaborate with client technical teams to discuss technical challenges and architect hardware and software solutions.• Supported account managers during presales meetings by using white boarding, PowerPoint presentations, and technical discussions as aids to convey concepts.• Developed playbooks for technology implementations and upgrades to assist myself and my peers in leading projects using processes with predictable outcomes.• Approached technology deployments as an exercise in knowledge transfer to ensure my clients are comfortable with the solution when I walk out the door.• Developed service engagement plans using project management methodologies. Assemble statement of work documents with estimated cost, time, and required human resources to complete.• Forged close working relationships both internally and externally with Zunesis partners and customers to maintain awareness of market and business conditions and opportunities.• Developed custom solution configurations, project plans, and statements of work documents based on discussions of challenges and future goals with clients.

Wilmington, Delaware, Us

• Directed technical execution of multi-million dollar global SAP deployment projects with responsibility throughout entire lifecycle; co-managed budgets of up to $26 million.• Developed comprehensive project infrastructure and resource requirements and plans; managed on-time delivery of technical infrastructure hardware and software components.• Successfully completed 12-month, $1.3 billion divestiture project on time/on budget, while maintaining compliance with all technical integration directives.• Managed server consolidation project to increase data center utilization and reduce infrastructure expense; delivered average hardware compression ratio of 20:1.• Spearheaded development and trial implementation of disaster recovery plans for Intel platforms, resulting in 50% improvement in recovery times.• Supervised operations of infrastructure team responsible for over 1600 Windows servers, in addition to SQL, VMWare and Citrix technologies.

• Fulfilled simultaneous roles of Senior Network Engineer, and Senior Consultant responsible for meeting clients' technology requirements.• Managed company’s overall IT strategy; supervised two and trained two network administrators in all facets of network operations and IT service deployment.• Coordinated closely with clients to ascertain IT needs and recommend appropriate solutions, including platform modifications and related technologies.• Received promotion to positions of increasing scope and managerial responsibility as result of exemplary performance.• Improved operational efficiency by reducing system downtime, increasing stability, and centralizing business processes.• Successfully implemented WAN to streamline communication between remote company locations.• Implemented billing and time tracking system for accountants and consultants to facilitate remote tracking of time and expenses.

Louisville, 40223, Us

A system of five acute care hospitals and associated clinics, providing comprehensive medical care, health, and wellness services to communities in Kentucky.• Held responsibility for supporting hospital’s Microsoft and Novell server technologies.• Designed and created Access database for home health insurance verification.• Managed successful projects, including implementation of CD server and new radiology system.

A not-for-profit healthcare system comprised of acute care hospital, primary care clinics, home health, home medical equipment, hospice, and cancer treatment center. • Implemented new server technologies, while providing comprehensive technical support for users on various platforms.• Introduced Windows NT Server technology into environment; assisted in rewire project for entire hospital and installed Cisco Switch technology.• Participated in management of hospitals Unix-based primary information system.

Bachelor Of Applied Science (Basc), Computer And Information Sciences And Support Services

Doctor Of Education - Edd, Education