Serve customers and bagged items in timely manner to the customers preference this resulting in a satisfied customer Address customer issues in a friendly manner to make sure the customer receives the best customer service experience, resulting in and issue being solved

Tested the effect of extreme temperature on QSFP-DD optics modules using an OTDR to verify each module met customer specifications and design. Resulted in product being shipped to the customer that met required standards set by the customer Assessed eye diagrams for QSFP-DD optics modules being subjected to extreme temperatures to confirm each module fits customer specifications. Resulting in an improved product being sold to the customer Researched laboratory equipment for a new office being build in Ottawa, resulting in a fully equipped laboratory being build in the preferred time frame.

Constructed networking equipment in a timely manner to customers specifications, resulting in product being shipped on time to the customer Sonic-welded shells together to protect network switches and adapters, while inspecting quality before shipping to customer, resulting in a high-quality product being shipped to the customer