Erin Weir Email & Phone Number

Cleveland, OH, US

Solon, Ohio

Solon, Ohio

• Act as the central point of contact by coordinating logistics between the end client, technical staff, venue staff, internal partners (equipment, labor, shipping, and transportation) and sales.
• Work alongside the Colortone sales team to develop concepts, create project estimates and budgets, while also helping to close out projects and assist in the invoicing process.
• Handle difficult job aspects including problem-solving for events in non-traditional spaces, managing crew members with conflicting personalities, and overseeing productions in unknown, out-of-state venues.
• Balance the needs of multiple overlapping projects that were all in different phases of development.
• Develop working proficiency in various industry disciplines (Rigging, Lighting, Audio Systems, Video Switching & Projection) and industry-specific/adjacent software (PowerPoint, Keynote, PlaybackPro, VectorWorks.

Akron, Ohio, United States

Cleveland, Ohio

• Assisted the Director of Special Events & other area managers in the planning and executing of all private events including but not limited to weddings, corporate events, fundraising walks and reunions.
• Supported the Zoo's Marketing Department and helped to run events such as Edgewater Live, Twilight, and Boo at the Zoo.
• Assisted with client tours of Zoo facilities, as well as coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals, pre-ceremony and reception events.
• Managed logistics of event rentals, including contract signing, fee collection, event booking and event promotions.

Strongsville, Ohio

• Generated repeat business through exceptional customer service and responded to guest concerns with friendly and knowledgeable service.
• Assisted with the onboarding process of new employees, including training, mentoring and new hire documentation.
• Managed opening and closing procedures such as submitting deposits, entering payroll, running sales reports and ensuring store security.
• Enforced policies focused on increasing team productivity and strengthening operational efficiency.

Main Street East - Magic Kingdom

• Demonstrated ability to manage multiple tasks and work well under pressure in a high-volume, fast-paced environment.
• Successfully completed extensive training courses through Disney University.
• Actively demonstrated outstanding guest service using the "Four Keys" of the Walt Disney Company; Safety, Courtesy, Show and Efficiency.
• Ensured guest satisfaction by giving prompt, friendly and knowledgeable service, whether it was regarding an item in the shop, the Magic Kingdom Park, or the Walt Disney Company.