Responsible for credit line extension, periodic credit review, and order release of the Campbell Soup of Canada and Pepperidge Farm portfolios. Manage the collection of accounts through an offshore team, providing guidance on resolution of disputed items. Partner with the Deductions, Sales, and Customer Service teams to provide customer satisfaction without compromising the company's risk position. Subject-matter expert for data analysis through Microstrategy.

Oversee the day-to-day operations of the Accounts Receivable team, including accurate application of cash receipts, supervising the collections process, and monthly close reporting and reconciliations.

Responsible for credit line extension, periodic credit review, and order release of the Campbell Soup of Canada and Pepperidge Farm portfolios. Manage the collection of accounts through an offshore team, providing guidance on resolution of disputed items. Partner with the Deductions, Sales, and Customer Service teams to provide customer satisfaction without compromising the company's risk position. Subject-matter expert for data analysis through Microstrategy.- Successfully defended a $475,000 Chapter 11 bankruptcy preference action through thorough data analysis in 2017/2018.- Managed six customers through Chapter 11 bankruptcy since 2015 with a 94.3% claim recovery rate.

Oversee credit review process, implementing best practices, and advising on process improvements. Advise the offshore credit analyst team on data gathering for periodic reviews. Manage reporting analytics for SOX compliance and Operational Metrics.- Developed a tool that tracks the progression of 600+ reviews within the review process, improving completion compliance to 100%.

-Primary liaison with banking partners to resolve performance issues and drive process improvement for multiple lockboxes.- Manage offshore team responsible for daily receipts, bank communications, and reconciliation of cash and electronic payments for multiple business units.- Oversee the reconciliation between PNC bank accounts and SAP with Accounting Controls department.- Coach the offshore cash application team in resolving complex or unique issues and updating desktop procedures.

- Responsible for maintenance and enhancement of existing forecast models for Retail Finance.- Develop new framework(s) for best in industry delinquency and loss forecast capabilities for the near, medium, and long-term period.- Provide critical inputs with respect to loss and delinquency expectations into several processes during all formal business planning sessions.

Maintain direct responsibilities of previous role, as well as cross-train in functions as part of a Center of Excellence to run the business through closing. Exposure to Sales, Asset Management, Maintenance Billing, Licensing, and Call Center.

Manage, analyze, and trend information to determine strategies for risk mitigation for the business portfolio. Key responsibilities included day to day cash management, understanding root cause behind delinquency, write-offs, and lost equipment trends, and making recommendations to senior leadership on actions to improve performance in these areas.- Minimize losses by reducing unapplied cash and determining areas where cash processes could be streamlined, accounting for the sale of our US Rental, Canadian, and Mexico portfolios.- Develop new reports to track declining portfolios while keeping an eye on the core business performance.- Implement process changes in credit card payment policy to save the business $700K in yearly expenses.- Redesign Risk reporting to capture new, accurate data for compliance with FDIC regulations.- Develop new reporting and review processes to validate existing business processes and data.

- Lean and Green Belt Six Sigma training- Analyze a portfolio of 3000 accounts with a monthly A/R of $30M for delinquent accounts due to cash application errors.- Coordinate team of 5 for daily accounts receivable functions.- Contact customers to resolve payment or application issues.- Prepare reports on delinquent accounts.- Reconcile accounts against the general ledger.- Monthly closing of books.

- Assist Chief Financial Officer in A/R invoicing, posting, collections, and G/L maintenance.- Systematize collections process to maintain sales past due below 10%.- Manage all A/P functions including receiving purchase orders, matching invoices, scheduling payments, and vendor statement reconciliation.- Maintain files and paperwork on 2500 customers and vendors.- Prepare Georgia Sales Tax Report for monthly sales more than $250,000.- Process all Return Authorizations, received returned goods, and issued credit.