Emily Wilcock Email & Phone Number

Phoenix, Arizona

- Compiling a livability score sheet for potentially growing urban centers in Phoenix, AZ by researching several established livability indexes - such as walkscore or AARP livability index - using this analysis to support the designation of a place type for these areas in the General Plan and to guide future development. - Investigating and creating spreadsheets to record the values of several in-kind donations for Phoenix neighborhood steering committees, and designed a document portraying those donations using graphics, photos, maps, and figures, to present as match dollars for federal grant.- Redesigned "Planning 101"​ overview PowerPoint presentation using a more organized, appropriately scaled, and visually friendly presentation using Prezi, to identify each of the Planning and Development Department's functions - such as the General Plan, or building codes - to be used for the Supervisory Academy and new VPC members.- Fill in front desk duties as needed, directing walk-ins to the appropriate department advisors.

Phoenix, Arizona Area

 Set-up and presented at booths for several festivals, engaging tens and hundreds of attendees passing by about the organization, its accomplishments, how they can be involved, and asking for feedback to improve any current or future programs/projects of the organization.  Developed diverse funding plan, including making personal connections to local businesses to solicit monetary and in-kind donations, and authoring accurately and efficiently defined grant applications inside a short timeframe. Compiled and composed new policies and procedures, establishing a framework that supports a proper implementation of the organization long-term. Created a multi-layered Access database to keep track of and run report on items such as budget, funding requests, donations, specific program details, etc.

Tempe, Az

Researched, interviewed, and collaborated with community volunteers, parents, teachers, principle, Tempe school district, city of Tempe, and local business to develop a plan to fund and sustain the garden program for years to come. Created lesson plans for and taught elementary students in garden classroom setting about academic subjects such as environmental science, life science, math, writing, and art, as well as observation and critical thinking skills.

Tempe, Arizona

 Coordinated patient treatment plans by corresponding directly between patients, doctors, therapists, and insurance companies, ensuring patients were fully & accurately cared for to reach health goals and secure financial commitment.  Maintained detailed patient filing system by adhering to strict company & federal privacy regulations, preserving patient security and efficient payment of claims by insurance companies.

Gilbert, Arizona

 Troubleshot unpaid claims/late payments by investigating documentation, compiling evidence, & drafting appeals, as well as pursuing delinquent accounts & negotiating payment plans, correcting missed payments for services rendered. Independently overhauled & organized storage filing system. Assembled the physical storage space and created & catalogued chart storage, warranting company adherence to firm government guidelines of inactive patient charts.

Gilbert, Arizona

 Demonstrated superior execution of “Jamba Brand” by incorporating excellent customer service, teamwork, and passion, resulting in Employee of the Year and an offer of a position as Assistant Manager within 1 year of hire. Managed store by training new hires to Jamba standards, delegating tasks, addressing customers’ concerns, opening & closing store, daily reconciliation using Excel, maintaining that the store ran smoothly while general manager off duty.

Bachelor Of Arts (B.A.), Sustainabilty: Urban Dynamics

Activities and Societies: Sustainable Urban Dynamics, Urban PlanningGraduated with honors in Sustainable Urban Dynamics in December 2014..

Education record