Eric Witowski Email & Phone Number

United States

Current Responsibilities Include:• Lead portfolio architecture teams responsible UnitedHealth Group technology portfolios in the following areas: Modern Work, Corporate Communications, Corporate Marketing, Investor Relations • Evaluate new collaboration, security and user-productivity technical products & platforms; build business cases ahead of Enterprise-wide rollout, adoption• Directly managed team of eight experienced platform architects and engineers along with multiple contracted personnel responsible for delivering multiple Microsoft capabilities to our integrated enterprise users• Managed 60m+ dollar budgets associated to corporate email hosting, security and Microsoft 365 migrations• Saved the corporation millions in licensing costs and operational overhead by building an effective automated M365 group-based licensing model• Oversee Microsoft 365 platform services for 400,000 employees as well as complex architecture of corporate email (Microsoft Exchange) & email security platform(s) supporting over 1,000 primary domains• Created a new identity management function to allow partially integrated entities to connect to our corporate M365/Azure hosted resources including Teams, SharePoint and Yammer which helped further promote corporate inclusion and diversity program(s)• Built and launched new corporate-wide third-party collaboration guest access capability permitting employees & contractors to seamlessly and securely collaborate in Teams with external third-party entities

Hartford, Connecticut, United States

• Responsible for bringing Office 365 platform to Optum & UnitedHealth Group, intially enabling over 200,000 users with Office 365 capabilities, including Microsoft 365 Apps for Enterprise, Exchange Online, Teams, SharePoint and One-Drive• Ownership for account provisioning, service and network authentication, license management, software product selection, home-use program and overall product management functions for the Office 365 service• Directly manage 17+ contracted consultants aiding in the enterprise deployment and organizational change management functions of the Office 365 program• Led the team responsible for configuration and setup for Microsoft Teams Service• Responsible for starting the enterprise network and security transformation program effort to support enterprise adoption of Office 365 SAAS technologies at Optum / UnitedHealth Group• Partner closely with network and identity access management teams to deliver authentication needs

Hartford, Connecticut, United States

•Responsible for oversight on over a dozen multi-million dollar acquired entity end-user infrastructure integrations for Optum and UnitedHealth Care divisions, mainly focused on corporate email, fax and mobility solutions• Actively sought additional responsibility and took on additional role as Product Owner for Office 365 in mid-2018 before moving to a more focused role on the engineering team• Partnered with senior leaders across our organization for tracking issuance and usage of over 125,000 personal smart cards during deployment phase in 2015• Successfully delivered a “blue chip” initiative for new corporate mobile device management (MDM) solution in 2014 for the enterprise which aided in mobile device security and data privacy• Managed highly visible security initiatives for transitioning network routing for newly acquired entity email to Enterprise systems to ensure compliance on SPAM filtering, secure email usage and data loss prevention• Managed the implementation of Enterprise electronic fax systems upgrade with over 60,000 users, 30,000 fax numbers and over 4,000 dedicated fax channels• Directed the infrastructure project managers and operations teams responsible for the successful migration of Optum rX’s High-Priority Prior Authorization and Pharmacy fulfillment fax intake to Enterprise systems• Managed projects with agile development teams to plan and deliver new features and enhancements to our account services provisioning portal• Regularly worked with Information Risk Management, eDiscovery, Legal, and Corporate Compliance groups regarding data privacy and security initiatives impacting integration projects• Coordinate with sourcing and procurement team for contracting labor and facilitating vendor relationship management functions• Conducted interviews for potential new hire candidates

Hartford, Connecticut Area

2010 - 2014: - Managed a number of complex infrastructure merger and acquisition migrations and upgrades, including integration legacy clinical data archives into our Enterprise fax archival systems, Enterprise email archiving systems upgrade, etc.- Responsible for program oversight for the UnitedHealth Group Electronic Fax service which had delivered over 400 million pages of faxed content to Optum and UnitedHealth Care businesses world-wide; - Helped increase service level availability for Enterprise Fax service to over 99.999% by realizing systems and workflow enhancement opportunities and influencing leadership for approval on specific process improvement project- Trended electronic fax account and toll-free number demand / usage; forecasted monthly departmental electronic fax service consumption- Increased overall success rates of electronic faxing from <80% to over 98% for Care Improvement Plus division resulting in millions of dollars in savings and restored trust from our provider networks- Engaged and partnered with United Clinical Intake department to realize technology opportunity to convert manual fax intake workflow delivery to electronic fax and email delivery, increasing claim processing efficiency by 40% while not having to add FTE count- Built comprehensive project plans, workflow process diagrams, presentations, and service level availability reports- Created custom, integration specific communications with IT departments and corporate communications teams

Hartford, Connecticut, United States

- Led multiple M&A messaging data integrations for Desktop Productivity Services team (email, mobile, desktop, eFax)- Managed messaging systems data center migration of over 200 servers to new facility- Managed the implementation of the account provisioning services portal which eventually became the company standard for provisioning all email messaging, instant messaging, mobile device licensing, meeting conferencing, and RSA token provisioning- Led site-wide multi-function printer consolidation projects at various M&A locations across the U.S.

New London/Norwich, Connecticut Area

• Indirectly managed group of ten contracted build engineers in 2006-2007• Directed the datacenter move project teams responsible for over 3,000 server moves from Pfizer’s largest datacenter with 100% post-move completion success rate• Helped land a multi-year contract worth over $2m with Computer Sciences Corp (CSC) for a large datacenter consolidation project at Pfizer• Trained over a dozen contracted senior project managers from CSC in Pfizer related infrastructure process and procedures• Regularly presented project statuses to the Information Technology PMO• Frequently traveled to various Pfizer site locations to manage and implement projects, including assisting in the physical hardware move and racking processes when necessary• Led process improvement and data automation initiative for quality reviews for server infrastructure qualification build processes, leading to a reduction in paperwork and cycle time by over 80% from the previous process• Managed the storage infrastructure retirement process for Pfizer’s Ann Arbor, MI datacenter closure• Composed new SOPs, work instructions, and .bat scripts for the server implementation and server qualification process• Occasionally led regional change advisory board (CAB) meetings• Coordinated the implementation of Honeywell and Siemens building automation system upgrades• Developed and managed detailed project plans; Held weekly status meetings; Created quad-charts for reporting

Held a Regional Sales Team Lead position where I trained new and existing sales force employees who staffed third party retail stores; interviewed potential new employees; held one of the highest regional sales rankings in 2002

Bachelor Of Science In Business Administration, Computer Information Systems

Electrical Engineering

Education record

Activities and Societies: Golf Team 1995-1998; Swim Team 1996-1999 (Co-Captain in 1999); School Newspaper 1999; Yearbook 1999