Ewerton Souza Email and Phone Number
A passionate problem-solver with 15+ years of experience in IT, I thrive on leading digital transformations, optimizing processes, and delivering exceptional service. My career is defined by proactivity, autonomy, and an insatiable thirst for learning, driving high-impact results for renowned companies.With expertise in project management, IT governance, technical support, and continuous improvement, I am a versatile and adaptable professional, ready to tackle complex challenges and lead high-performance teams. My passion for technology and innovation motivates me to constantly seek new solutions and enhance my knowledge, ensuring that IT is always aligned with business needs and driving organizational success.Career Highlights- Digital Transformation Leader: Successfully implemented IT change management and strategic processes at Prati-Donaduzzi, resulting in a 20% increase in operational efficiency.- ITIL Expertise: Applied ITIL best practices to optimize IT processes, incident, request, and problem management, ensuring service delivery excellence.- Global Project Management: Coordinated large-scale projects at Equinix, including ServiceNow implementation and the integration of 80+ employees after an acquisition.- Entrepreneurial Spirit: Co-founded Conquista Recicláveis, implementing efficient processes and ensuring regulatory compliance in a startup environment.- Creative Problem-Solver: Hands-on and innovative approach to tackling challenges, from optimizing IT processes to repairing industrial machinery.
Grupo Ccr
View- Website:
- grupoccr.com.br
- Employees:
- 3647
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Analista Em Estratégia De TecnologiaGrupo Ccr Sep 2024 - PresentJundiaí, São Paulo, BrasilCarregando.....Volte mais tarde!
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It Governance AnalystPrati Donaduzzi Nov 2023 - Jun 2024Toledo, Paraná, BrazilPrati-Donaduzzi: Leadership in Digital Transformation and Operational Excellence in IT⇢ Drove Prati-Donaduzzi's digital transformation by leading the implementation of comprehensive IT change management and other strategic processes that optimized the company's operational efficiency. Developed and implemented robust IT processes, aligned with ITIL best practices and the stringent regulatory requirements of the pharmaceutical industry (GMP, ANVISA), utilizing TOPdesk software to ensure excellence in incident, request, and problem management.⇢ With a focus on results and resource optimization, strategically managed IT vendors and contracts, ensuring alignment with business needs and cost reduction. Additionally, developed market-oriented strategic IT plans, anticipating trends and outperforming the competition.Highlights:⇢ Proven increase in operational efficiency through the implementation of optimized IT processes and effective resource management.⇢ Expertise in ITIL and regulatory compliance (GMP, ANVISA), ensuring excellence in service delivery and adherence to the rigorous standards of the pharmaceutical industry.⇢ Strategic management of IT vendors and contracts, resulting in cost savings and increased efficiency.⇢ Strategic market vision, translated into innovative and future-oriented IT plans. -
Co-Founded Conquista RecicláveisConquista Recicláveis Feb 2022 - Oct 2023Cotia, São Paulo, BrasilConquista Recicláveis: Co-Founder and Leader in Copper Recycling Transformation⇢ Co-founded and led Conquista Recicláveis, an innovative startup in the copper recycling sector, scaling the operation from zero to a processing capacity of 20 tons of material per month, with a team of 7 highly engaged employees. Implemented and rigorously maintained all necessary requirements to meet the standards of regulatory agencies such as CETESB, SABESP, Cotia City Hall, Fire Department, and Occupational Safety standards, ensuring the company's sustainability and social-environmental responsibility.⇢ Built an ecosystem of high-value strategic partnerships, including EU Reciclo and participation in Petrobras auctions, in addition to establishing solid relationships with leading companies in the sector, such as Plasico, Red Metais, and Resimetal. All very well aligned with our environmental governance partner, Atalaia.Highlights:⇢ Entrepreneurial Vision: Identified an opportunity in the copper recycling market and transformed it into a scalable and sustainable business.⇢ Inspiring Leadership: Built and led a high-performance team motivated to achieve results and overcome challenges.⇢ Operational Excellence: Implemented efficient and rigorous processes, ensuring compliance with all applicable standards and regulations.⇢ Strategic Networking: Established partnerships and relationships with key players in the sector, driving the company's growth and visibility.
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It Governance Analyst SeniorVolkswagen Financial Services | Brazil Oct 2021 - Jan 2022São Paulo, BrazilVolkswagen Financial Services | Brazil: Leadership in IT Governance and Continuous Process Improvement⇢ Led projects and processes to enhance the maturity of the IT department at Volkswagen Financial Services, investigating and resolving issues related to support SLAs, ensuring excellence in service delivery. Developed and revised IT Governance documentation, policies, and guidelines, including service level agreements, aligning them with best practices and business needs. Structured performance indicators and implemented efficient IT processes, contributing to operational optimization and the achievement of the company's strategic objectives.Highlights:⇢ IT Maturity Improvement: Implemented projects and processes that elevated the maturity level of the IT area, resulting in greater efficiency and quality in the services provided.⇢ Robust IT Governance: Developed and reviewed IT Governance policies and guidelines, ensuring alignment with best practices and compliance with regulatory requirements.⇢ SLA Optimization: Investigated and resolved issues related to support SLAs, resulting in significant improvements in customer experience.⇢ Implementation of Efficient Processes: Structured performance indicators and implemented effective IT processes, contributing to operational optimization and the achievement of the company's strategic objectives. -
It Governance SpecialistBanco Rendimento May 2021 - Oct 2021São Paulo, BrazilBanco Rendimento: Driving Operational Efficiency in IT Governance and Technology Strategies⇢ Elevated operational efficiency in the IT Governance and technology strategies area at Banco Rendimento by defining and analyzing relevant KPIs in Google Studio, providing valuable insights for strategic decision-making. Conducted in-depth analyses of strategic indicators and competitors based on benchmarking, identifying opportunities for improvement and competitive advantage. Mapped risks and studied market opportunities, contributing to proactive risk management and the development of effective strategies.Highlights:⇢ Operational Efficiency Improvement: The definition and analysis of relevant KPIs in Google Studio allowed for the identification of bottlenecks and optimization opportunities, resulting in greater efficiency in the IT Governance and technology strategies area.⇢ Strategic Analysis and Benchmarking: The analysis of strategic indicators and competitors provided valuable insights for decision-making and the development of competitive strategies.⇢ Proactive Risk Management: Mapping risks and studying market opportunities allowed for the identification and mitigation of potential risks, as well as the exploration of new growth opportunities. -
Senior It Analyst With Leadership ExperienceEquinix Feb 2014 - Feb 2021São Paulo, Brasil⇢ Led and coordinated LATAM-level infrastructure and process optimization projects with global impact.⇢ Implemented ServiceNow for IT service management, resulting in increased efficiency and automation.⇢ Managed large-scale global projects, such as the implementation of the portfolio management portal and the Medallia platform.⇢ Acted as the IT focal point in Latin America, leading the integration of over 80 employees after the acquisition of Verizon.⇢ Implemented a minimum inventory process that reduced the risk of failure in delivering IT requests by 97%.⇢ Managed IT vendors and contracts, negotiating advantageous agreements.⇢ Managed Help Desk and Desktop teams, implementing and monitoring KPIs.⇢ Developed business plans and strategies for Help Desk, Desktop, and IT Governance areas.⇢ Acted as IT focal point in internal and external audits.⇢ Highlights: Digital transformation, global project management, leadership in team integration, process optimization, vendor management, team management, development of strategic plans. -
It Analyst With A Focus On Support And InfrastructureAlphacolor Jun 2009 - Jun 2013Barueri, São Paulo, Brasil⇢ Responsible for technical support to over 80 users, managing incidents, troubleshooting, and overseeing access in Active Directory.⇢ Implemented the Metrics ERP, acting as an interface between the company and the vendor, and led user training.⇢ Managed IT infrastructure, including Windows servers, networks, and backups.Acted as IT consultant during the expansion of the Goiânia branch, facilitating acquisitions and setting up VPN connections.⇢ Led the IT procurement process, including quotes, software acquisition, contract management, and licenses.⇢ Implemented critical projects such as McAfee antivirus integration and migration to Office 365.⇢ Highlights: IT leadership, ERP implementation, effective technical support, infrastructure management, strategic partnership with executives.
Ewerton Souza Skills
Ewerton Souza Education Details
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Gestão E Governança De Ti -
Bacharelado Em Sistemas De Informação
Frequently Asked Questions about Ewerton Souza
What company does Ewerton Souza work for?
Ewerton Souza works for Grupo Ccr
What is Ewerton Souza's role at the current company?
Ewerton Souza's current role is IT Specialist | ITIL Expert | Focus on Governance, Support & Process Improvement.
What schools did Ewerton Souza attend?
Ewerton Souza attended Centro Universitário Senac, Universidade Paulista.
What skills is Ewerton Souza known for?
Ewerton Souza has skills like Windows Server, Network Administration, Iso 20000 Foundation, Cisco Asa Firewall Features, Metodologia Pmbok, Microsoft Windows, Dos, Centro De Processamento De Dados, Servidor Windows, Microsoft Office, Erp, Sistemas Operacionais.
Who are Ewerton Souza's colleagues?
Ewerton Souza's colleagues are Cleber Dota Tobias, Thiago Goncalves, Anynha Schmitz, Ronaldo Carvalho, Nailand Galassi, Jose Alvarelli Da Silva Júnior, Suíte Pirelli.
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Ewerton Souza
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