Eric Moore Email & Phone Number

Monterey, California, United States

The Ritz Carlton At Half Moon Bay

Fairmont San Jose

Santa Clara, California

-Managed transition during acquisition from American Audio Visual to PSAV-Embraced new company culture and refocused efforts towards customer service.-Coached team members to enhance growth and team morale.-Planned/Executed Superbowl 50 After Party (Denver Broncos) w/Special Guest Flo Rida

Santa Clara, CA

-Hotel Relations-Revenue Management-Production Sales/Management-Customer Journey-Team Building

-Plan and execute VIP events in a venue with $2M+ revenue stream.-Supervise and mentor a staff of 7 FT technicians.-Design and create advanced audio/video systems with the use of 3D rendering and Vectorworks.-Prepare detailed technical schematics to ensure continuity throughout the execution process.-Maintain $1M+ equipment inventory, monitor sub rental.

Monterey, CA

• Directed warehouse operations including scheduling, delegating tasks, daily customer equipment deliveries and pick ups.
• Initiated procedural and storage changes to maximize warehouse space utilization.
• Analyzed event proposals and sought out opportunities to increase sales by recommending upgrades or creative additions.
• Participated in site surveys, created front work checklists to assist with space planning, equipment allocation, and scheduling.
• Established relationships and favorable pricing with equipment vendors on the west coast to reduce rental shipping costs for events outside of the local market.
• Coordinated with conference service managers, event planners, and customer representatives to review and confirm room allocations and availability, equipment specifications, and schedule of events.

• Operated and maintained portable concert PA system, designed portable video system to facilitate moving in and out of a gymnasium on a weekly basis.
• Improved installation time by detailing the layout of the facility and labeling cases.
• Initiated an equipment setup/teardown workflow plan to train volunteer staff, monitored the plan, and made changes when needed.
• Created audio archive for web streaming.-40 ch. Allen&Heath audio console-DBX Driverack speaker management system-Yamaha effects processors -Equalizers/Compressors/Amplifiers -JBL VRX Line Array System -Shure UHF-R.

Monterey, CA

• Received and reviewed weekly entertainment riders, developed stage plot, verified equipment on hand, and submitted rental requests when necessary.
• Created stage plots and equipment allocations, pre-set stage prior to talent arrival, calibrated monitor systems utilizing graphic equalizers and compressors.
• Coordinated sound checks, managed talent to complete within timelines. Diagnosed system malfunctions, resolved in a timely manner.
• Competently operated the following audio equipment:-24 ch. Allen & Heath audio console -Equalizers/Compressors/Amplifiers-Lexicon effects processors -Shure UHF wireless microphones-Hear Technologies in ear system -JBL.

Monterey, CA

• Coordinated and managed volunteers during setup and teardown of equipment in gymnasium. Provided workflow plans to team leaders to ensure timelines were met.
• Conducted pre-service system checks, performed sound check with worship team, reviewed weekly service notes with pastors prior to services.
• Operated sound console during services.
• Recommended equipment upgrades or replacements, maintained existing equipment and supplies.
• Supervised and directed technical staff during services, performed troubleshooting, created audio archive for distribution.
• Collaborated with equipment vendors and prepared cost estimates for new 1000 seat facility. Ensured space was properly measured and acoustically tested. Conducted product demonstrations.

Monterey, CA

• Operated, maintained, and monitored 25 technology enhanced classrooms to include Window/Mac operating systems, Smart Panel control panels, Extron switchers, and ceiling mounted LCD projectors.
• Supervised six student assistants, provided technical and customer service training prior to students being assigned to assist faculty and staff.
• Initiated weekly maintenance schedule to prevent equipment malfunctions during semester classes. Ensured projector bulb hours were accurately documented, replaced according to manufacturers recommendations.
• Increased productivity for Digital Media Producer by evaluating and re-wiring existing patch bays, adding additional playback and recording decks. Reduced project turn around times.
• Reduced equipment installation costs for new science building by utilizing and training existing student assistants.
• Consulted with internal departments and compiled tools and equipment, created a fabrication workshop to custom build wall plates and to solder wiring.

Pebble Beach, CA

• Competently setup and operated audio visual equipment, examples listed below:-Sony 1272/1001Q projectors-Extron/Covid computer interfaces-Fastfold Screens-RGB Spectrum/Sony 1024G switchers-3/4” video players -Extron.
• Promoted to Production Coordinator in 1998
• Spearheaded the introduction of ICIA technician training within the department. Successfully completed requirements for the CTS (Certified Technology Specialist) program.
• Reduced labor costs by recommending the installation of moving head pin spots into the main ballroom. Integrated Windows based DMX control system to allow quick and easy control.

Various

• Served during Operation Desert Storm/Shield
• Successfully completed Non-Commissioned Officer Leadership Development Course.
• Provided Humanitarian support during Yellowstone fires in 1988.
• Awarded 3 Army Commendation Medals for exemplary service.
• Honorably Discharged