Ewon Gusanu
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Ewon Gusanu Email & Phone Number

Senior Technical Account Manager at Xactly Corp
Location: Lincoln, Nebraska, United States 5 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Technical Account Manager
Location
Lincoln, Nebraska, United States
Company size

Who is Ewon Gusanu? Overview

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Quick answer

Ewon Gusanu is listed as Senior Technical Account Manager at Xactly Corp, a with 686 employees, based in Lincoln, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Ewon Gusanu.

Ewon Gusanu previously worked as Technical Account Manager at Xactly Corp and Solutions Architect and Product Expert at Ibm. Ewon Gusanu holds Master Of Business Administration (M.B.A.), Business Analytics from University Of Nebraska-Lincoln.

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Email format at Xactly Corp

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Xactly Corp

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Profile bio

About Ewon Gusanu

With a solid foundation built on 10+ years of extensive exposure in Technology Consulting, Business Analysis, and related fields, I bring expertise to the table. I have a proven track record of leading technical conversations with clients at different stages of their product lifecycle and help adopt functionality to derive the most value from my company's products and services. My strong understanding of enterprise software implementation, integration, technical account management has allowed me to serve as a trusted consultant and technical expert.

Current workplace

Ewon Gusanu's current company

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Xactly Corp
Xactly Corp
Senior Technical Account Manager
san jose, california, united states
Website
Employees
686
AeroLeads page
5 roles

Ewon Gusanu work experience

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Senior Technical Account Manager

Lincoln, Ne, Us

Technical Account Manager

United States

• Create urgency, instill confidence, and provide fantastic customer service to customers through the initial implementation and their early adoption stage of Xactly products.• Translate complex customer requirements and build configuration options, with the ability to guide clients through decision-making processes• Deepen knowledge of tactics to increase customer satisfaction and improve implementation time within projects to share across the team.

Solutions Architect And Product Expert

Ibm

Ibm Talent Management Solutions (Brassring, Onboard, Lead Manager)

o Designated POC for cross team collaboration while working with sales, CSMs, Offering Management, Engineering, Solution Experts, Support teams to enhance total customer experienceo Develop and deploy system reviews to improve customer usage and adoption of functionality o Perform case reviews of escalated clients and outline specific plans to resolveo Address the client need for a deeper level of education to derive value from IBM productso Increase internal efficiency by sharing common approaches and best practices to streamline product configuration and business needso Assume champion responsibility of my business unit’s content management system

Jun 2017 - Nov 2022

Special Projects Consultant

Ibm Talent Management Solutions (Brassring, Onboard, Lead Manager)

o Ensure high client satisfaction on a rolling 20-40 project assignments by delivering applicable results timely and solving business problemso Provide excellent customer service by aligning strategy, goals, and deliverables.o Partner with internal teams to help coordinate solutions for escalated client project needso Proactive approach of creating training/how to guides for team members to facilitate project deliveryo Demo complicated system functionality to external and internal resourceso Develop a strong customer referral network

Aug 2013 - May 2017

Tier Ii Technical Support Coordinator

Lincoln, Nebraska Area

• Evaluate and resolve billing and technical concerns while providing exceptional service• Provide detailed information on how to set up/configure data and voice products• Troubleshoot hardware and software issues and identify network/applications issues• Use various administrative department tools/on-line resources for customer resolution• Utilize resolution ticket system for tracking customer interactions and problem solving

Jul 2009 - Aug 2013
Team & coworkers

Colleagues at Xactly Corp

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2 education records

Ewon Gusanu education

FAQ

Frequently asked questions about Ewon Gusanu

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What company does Ewon Gusanu work for?

Ewon Gusanu works for Xactly Corp.

What is Ewon Gusanu's role at Xactly Corp?

Ewon Gusanu is listed as Senior Technical Account Manager at Xactly Corp.

Where is Ewon Gusanu based?

Ewon Gusanu is based in Lincoln, Nebraska, United States while working with Xactly Corp.

What companies has Ewon Gusanu worked for?

Ewon Gusanu has worked for Xactly Corp, Ibm, Kenexa, An Ibm Company, and Verizon Wireless.

Who are Ewon Gusanu's colleagues at Xactly Corp?

Ewon Gusanu's colleagues at Xactly Corp include Literature Lite, Swati Dewangan, Haritha Kasukurthi, Fraya Hunter, and Madugula Manasa.

How can I contact Ewon Gusanu?

You can use AeroLeads to view verified contact signals for Ewon Gusanu at Xactly Corp, including work email, phone, and LinkedIn data when available.

What schools did Ewon Gusanu attend?

Ewon Gusanu holds Master Of Business Administration (M.B.A.), Business Analytics from University Of Nebraska-Lincoln.

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