Ewon Gusanu
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Ewon Gusanu Email & Phone Number

Technical Account Manager within Xactly's Professional Services. Overseeing a high-value portfolio with $2+ million ARR. Demonstrating a strong technology and business acumen alongside an effective communication style. at Xactly Corp
Location: Lincoln, Nebraska, United States 4 work roles 2 schools
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Current company
Xactly Corp
Role
Technical Account Manager within Xactly's Professional Services. Overseeing a high-value portfolio with $2+ million ARR. Demonstrating a strong technology and business acumen alongside an effective communication style.
Location
Lincoln, Nebraska, United States
Company size
686 employees

Who is Ewon Gusanu? Overview

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Quick answer

Ewon Gusanu is listed as Technical Account Manager within Xactly's Professional Services. Overseeing a high-value portfolio with $2+ million ARR. Demonstrating a strong technology and business acumen alongside an effective communication style. at Xactly Corp, a company with 686 employees, based in Lincoln, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Ewon Gusanu.

Ewon Gusanu previously worked as Technical Account Manager at Xactly Corp and Solutions Architect and Product Expert at Ibm. Ewon Gusanu holds Master Of Business Administration (M.B.A.), Business Analytics from University Of Nebraska-Lincoln.

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Email format at Xactly Corp

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Xactly Corp

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Profile bio

About Ewon Gusanu

With a solid foundation built on 10+ years of extensive exposure in Technology Consulting, Business Analysis, and related fields, I bring expertise to the table. I have a proven track record of leading technical conversations with clients at different stages of their product lifecycle and help adopt functionality to derive the most value from my company's products and services. My strong understanding of enterprise software implementation, integration, technical account management has allowed me to serve as a trusted consultant and technical expert.

Current workplace

Ewon Gusanu's current company

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Xactly Corp
Xactly Corp
Technical Account Manager within Xactly's Professional Services. Overseeing a high-value portfolio with $2+ million ARR. Demonstrating a strong technology and business acumen alongside an effective communication style.
san jose, california, united states
Website
xactlycorp.com
Employees
686
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Company profile
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4 roles

Ewon Gusanu work experience

A career timeline built from the work history available for this profile.

Technical Account Manager

Current
Xactly Corp

United States

  • Create urgency, instill confidence, and provide fantastic customer service to customers through the initial implementation and their early adoption stage of Xactly products.
  • Translate complex customer requirements and build configuration options, with the ability to guide clients through decision-making processes
  • Deepen knowledge of tactics to increase customer satisfaction and improve implementation time within projects to share across the team.
Dec 2022 - Present

Solutions Architect And Product Expert

Ibm

IBM Talent Management Solutions (BrassRing, Onboard, Lead Manager)

o Designated POC for cross team collaboration while working with sales, CSMs, Offering Management, Engineering, Solution Experts, Support teams to enhance total customer experienceo Develop and deploy system reviews to improve customer usage and adoption of functionality o Perform case reviews of escalated clients and outline specific plans to resolveo.

Jun 2017 - Nov 2022

Special Projects Consultant

Kenexa, An Ibm Company

IBM Talent Management Solutions (BrassRing, Onboard, Lead Manager)

o Ensure high client satisfaction on a rolling 20-40 project assignments by delivering applicable results timely and solving business problemso Provide excellent customer service by aligning strategy, goals, and deliverables.o Partner with internal teams to help coordinate solutions for escalated client project needso Proactive approach of creating.

Aug 2013 - May 2017

Tier Ii Technical Support Coordinator

Verizon Wireless

Lincoln, Nebraska Area

  • Evaluate and resolve billing and technical concerns while providing exceptional service
  • Provide detailed information on how to set up/configure data and voice products
  • Troubleshoot hardware and software issues and identify network/applications issues
  • Use various administrative department tools/on-line resources for customer resolution
  • Utilize resolution ticket system for tracking customer interactions and problem solving
Jul 2009 - Aug 2013
Team & coworkers

Colleagues at Xactly Corp

Other employees you can reach at xactlycorp.com. View company contacts for 686 employees →

CF Christopher Ferguson Christopher Ferguson Colleague at Xactly Corp Denver, Colorado, United States, United States View → OH Oksana Horbach Oksana Horbach Colleague at Xactly Corp Toronto, Ontario, Canada, Canada View → BL Brendan Lunney Brendan Lunney Colleague at Xactly Corp Denver, Colorado, United States, United States View → BT Bill Tang Bill Tang Colleague at Xactly Corp Huntsville, Alabama, United States, United States View → SR Suvathika Ramanathan Suvathika Ramanathan Colleague at Xactly Corp Salem, Tamil Nadu, India, India View → TW Tessa Williams Tessa Williams Colleague at Xactly Corp Denver Metropolitan Area, United States View → MM Madugula Manasa Madugula Manasa Colleague at Xactly Corp Bengaluru, Karnataka, India, India View → WY Wei Yuxin Wei Yuxin Colleague at Xactly Corp San Francisco Bay Area, United States View → VR Vibhasna Rambal Vibhasna Rambal Colleague at Xactly Corp Greater Toronto Area, Canada, Canada View → SC Sidharth Cj Sidharth Cj Colleague at Xactly Corp Bengaluru, Karnataka, India, India View →
2 education records

Ewon Gusanu education

FAQ

Frequently asked questions about Ewon Gusanu

Quick answers generated from the profile data available on this page.

What company does Ewon Gusanu work for?

Ewon Gusanu works for Xactly Corp.

What is Ewon Gusanu's role at Xactly Corp?

Ewon Gusanu is listed as Technical Account Manager within Xactly's Professional Services. Overseeing a high-value portfolio with $2+ million ARR. Demonstrating a strong technology and business acumen alongside an effective communication style. at Xactly Corp.

Where is Ewon Gusanu based?

Ewon Gusanu is based in Lincoln, Nebraska, United States while working with Xactly Corp.

What companies has Ewon Gusanu worked for?

Ewon Gusanu has worked for Xactly Corp, Ibm, Kenexa, An Ibm Company, and Verizon Wireless.

Who are Ewon Gusanu's colleagues at Xactly Corp?

Ewon Gusanu's colleagues at Xactly Corp include Christopher Ferguson, Oksana Horbach, Brendan Lunney, Bill Tang, and Suvathika Ramanathan.

How can I contact Ewon Gusanu?

You can use AeroLeads to view verified contact signals for Ewon Gusanu at Xactly Corp, including work email, phone, and LinkedIn data when available.

What schools did Ewon Gusanu attend?

Ewon Gusanu holds Master Of Business Administration (M.B.A.), Business Analytics from University Of Nebraska-Lincoln.

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