Jeff Latham Email & Phone Number

United States

Excedo-Vox offers discounted rates for remote UCCE/CVP development assignments.Jeff is now assisting a California Health Care Provider with a Multi-Site/Multi-Region, Legacy to Unified Communications Contact Center migration, providing Routing and Application development services.Jeff has recently completed the following projects:Provided 4 years of ICM Route Script and CVP Application development for a 4 Instance UCCE Solution.Implemented a multi-site Telepresence solution with C Series Codecs, 9971 Cisco Video Phones and an Integrated Cisco 4500 MCUImplemented a multi-site 8.6(1) UCM/CUC and 8.5(1) UCCX solutionDesigned and Implemented Unified Communications Manager 8.5 within a C210 UCS/ESXi EnvironmentImplemented Unified Contact Center Express 8.5 within a Cisco Unified Computing System (UCS) - High AvailabilityImplemented Unified Contact Center Express 7.0 - High AvailabilityUpgraded Unified Communications Manager 4.2 to version 7.1(2b)Upgraded Unity 4.1 to Unity Connection 7.1(3)

Cisco Solutions Architect for high-profile and complex Unified Communications projects encompassing LAN/WAN network QoS, Unified Communications application implementations including UCM integrations with clustered Gatekeepers and UCCE.

Technical Manager leading a team of Cisco Engineers responsible for IPT and Network deployments of various sizes; provided Pre-Sales support for Company Sales Staff.Cisco Solutions Architect for various Unified Communications projects encompassing LAN/WAN network QoS, Unified Communications application implementations and integrations with Legacy Telecommunications equipment platforms.

Contracted to Northrop-Grumman as a Cisco IPT Design Engineer responsible for a 7500 user, multi-clustered CallManager design integrated with Active Directory, Gatekeeper-Controlled trunks, Unity Unified Messaging, and Extension Mobility. Contracted to Lockheed-Martin to recover a corrupt installation of a 200 user CallManager, Unity and Cisco Emergency Resonder solution.

Contracted to EDS for a Global Cisco IPT solution. Primary responsibilities were defining and documenting the Installation and Implementation standards for Unity Unified Messaging with CallManager 3.3 and Exchange 2000; defining and documenting the Installation standards for Cisco Contact Center Enterprise (4.6)nodes (Loggers, Routers, Peripheral Gateways, and IVR pairs); defining and documenting the Integration standards between CallManager and the Peripheral Gateways and redundant IVR pairs.

Education record

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