David Ortiz Email & Phone Number

Provide comprehensive administrative and clerical support to the CEO and Executive Leadership Team (ELT), exhibiting discretion and judgment in handling sensitive information.Serve as Assistant Secretary to the Board of Directors, managing administrative tasks for board committees and task forces, including meeting coordination, minutes, and document maintenance.Oversee the corporate internet portal for board members, ensuring efficient communication and… Show more Provide comprehensive administrative and clerical support to the CEO and Executive Leadership Team (ELT), exhibiting discretion and judgment in handling sensitive information.Serve as Assistant Secretary to the Board of Directors, managing administrative tasks for board committees and task forces, including meeting coordination, minutes, and document maintenance.Oversee the corporate internet portal for board members, ensuring efficient communication and collaboration.Conduct internet research, draft correspondence, prepare expense reports, budget forecasts, and manage incoming/outgoing communication in a timely and professional manner.Utilize Salesforce, Concur, and other software to maintain accurate databases, prepare spreadsheets, and support decision-making processes.Plan and organize meetings and functions, ensuring seamless logistics and effective communication.Project management and collaborate with staff to monitor progress on projects assigned by the CEO or ELT.Cross-train in various support roles to ensure operational continuity during absences and peak workloads.Assisted the smooth CEO leadership transition by contributing to a succession plan, facilitating knowledge transfer, ensuring continuity, boosting stakeholder confidence, aligning culture, preparing for the new leader's vision, and optimizing onboarding. Show less

Greater Los Angeles Area

• Capture high quality imagery• Capture marketing and creative content • Upsell image packages • Understanding photo composition• Understanding of basic filming principles • Understanding of lighting• Train new staff how to use camera, equipment, and gear• Basic color correction• Image and video editing

At the American Board of Podiatric Medicine (ABPM), I spearheaded the administration and development of exams, enhancing efficiency by 20% and overseeing the launch of an international board certification exam. My role included managing high-level administrative tasks, streamlining enrollment and exam processes, and maintaining rigorous data and confidentiality standards. I played a crucial role in coordinating across departments, fostering strong stakeholder relationships, and leading… Show more At the American Board of Podiatric Medicine (ABPM), I spearheaded the administration and development of exams, enhancing efficiency by 20% and overseeing the launch of an international board certification exam. My role included managing high-level administrative tasks, streamlining enrollment and exam processes, and maintaining rigorous data and confidentiality standards. I played a crucial role in coordinating across departments, fostering strong stakeholder relationships, and leading marketing efforts that boosted social media engagement by 15%. Additionally, I adeptly managed event logistics, produced impactful digital content, and compiled critical reports and analyses, significantly contributing to ABPM's operational excellence and global outreach. Show less

Los Angeles Metropolitan Area

At BlockFi Inc as a Client Service Associate, I excelled in managing client communication during onboarding, resolving issues across multiple channels, and identifying and mitigating risks to enhance user experience. I effectively used tools like Zendesk, Talkdesk, and Jira for ticket management, contributing significantly to client satisfaction and retention strategies. My role also involved collaborating with cross-functional teams for seamless service delivery, demonstrating strong… Show more At BlockFi Inc as a Client Service Associate, I excelled in managing client communication during onboarding, resolving issues across multiple channels, and identifying and mitigating risks to enhance user experience. I effectively used tools like Zendesk, Talkdesk, and Jira for ticket management, contributing significantly to client satisfaction and retention strategies. My role also involved collaborating with cross-functional teams for seamless service delivery, demonstrating strong problem-solving and client service skills in a high-paced, remote environment. Show less

Greater Boston Area

#1 Children's HospitalExecutive Administrative Assistant- Orthopedics and Sports Medicine December 2014-2018As an Executive Administrative Assistant at Boston Children’s Hospital in Orthopedics and Sports Medicine, I adeptly managed executive physicians' daily operations and projects, coordinated busy schedules, and handled travel arrangements in a high-paced setting. I excelled as the primary contact for inquiries, upholding exceptional professionalism with poise, and maintained… Show more #1 Children's HospitalExecutive Administrative Assistant- Orthopedics and Sports Medicine December 2014-2018As an Executive Administrative Assistant at Boston Children’s Hospital in Orthopedics and Sports Medicine, I adeptly managed executive physicians' daily operations and projects, coordinated busy schedules, and handled travel arrangements in a high-paced setting. I excelled as the primary contact for inquiries, upholding exceptional professionalism with poise, and maintained strict confidentiality in compliance with HIPAA. Proficient in healthcare software like Epic and CHAMPS/Powerchart, I also trained and supervised new staff and maintained patient records. Significantly, I improved clinic efficiency, reducing wait times by 33%, demonstrating my commitment to operational excellence and enhanced patient care.• Provide ongoing administrative support to executive physicians, driving organizational success through daily operations and special projects in fast paced high demand environment• Manage calendars, complex schedule templates, strategically coordinate meetings, appointments and light travel• Serve as primary point of contact to filter calls, addressing inquiries and concerns with exemplary customer service• Exhibit strong analytical, organizational, multitasking and problem solving abilities • Opens and closes clinic as necessary and supervises junior staff until superiors arrive• Maintained strict confidentiality with high levels of discretion, within guidelines of HIPAA & government regulations• Collect, verify, record and process patient demographics, insurance, medical records, payment processing and reconciliation • Utilize Epic and CHAMPS/Powerchart software and train newer employees on system and procedures. Familiarity with peoplesoft, CPT and ICD codes• Effectively track inventory• Develop and maintain relationships with constituents, clients and patients Show less

Stoughton, Ma

Door to Door Dental is a distributor of disposable dental supplies• Locate and select merchandise and verify against delivery sheet specifications• Effective listening, verbal and written communication skills• Display excellent customer service • Competent in handling various kinds of clients with priority requests• Knowledgeable of safety driving regulations and procedures

Westborough, Ma

In my tenure at Ameridose, I upheld strict clean room protocols and aseptic techniques, ensuring the quality preparation of sterile IV solutions and drug admixing. My focus on detail and efficiency increased production by 10%, demonstrating the impact of my contributions, while keeping safety paramount in pharmaceutical manufacturing. My meticulous logging of drugs and narcotics was crucial for compliance.

Ashland, Ma

Service Supply Chain Optimization• Ability to deal with high volume of inbound and outbound calls• Resolve service or product inquires in a friendly and helpful manner• Initiate Asset Retrieval• Maintain comments and pertinent facts throughout customer conversations• Administer data entry into company software program

Disney World, Orlando Fl

• Capture high quality images to provide guests with memories of a “Magical Experience”• Provide exceptional customer service to over 500 guests• Train new staff in analyzing imagine quality• Utilize Kodak’s large company database and imaging software• Encourage customers to purchase photos in order to maintain sales

Worcester, Ma

• Ensure customers have a pleasant shopping experience• Manage cash, checks, credit/debit, EBT and WIC transactions• Safely and efficiently secure bagged items for travel