Tomás Ibáñez Grana
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Tomás Ibáñez Grana Email & Phone Number

Director Asociado en BRAINTRUST Consulting Services | Customer Experience, Service Design, UX at BRAINTRUST Consulting Services
Location: Greater Madrid Metropolitan Area, Spain 6 work roles 6 schools
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Current company
BRAINTRUST Consulting Services
Role
Director Asociado en BRAINTRUST Consulting Services | Customer Experience, Service Design, UX
Location
Greater Madrid Metropolitan Area, Spain
Company size
62 employees

Who is Tomás Ibáñez Grana? Overview

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Tomás Ibáñez Grana is listed as Director Asociado en BRAINTRUST Consulting Services | Customer Experience, Service Design, UX at BRAINTRUST Consulting Services, a with 62 employees, based in Greater Madrid Metropolitan Area, Spain. AeroLeads shows a matched LinkedIn profile for Tomás Ibáñez Grana.

Tomás Ibáñez Grana previously worked as Director Asociado at Braintrust Consulting Services and Socio at Nemesis Experience Lab. Tomás Ibáñez Grana holds Programa Análisis De Negocio Y Big Data from Universitat Oberta De Catalunya.

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BRAINTRUST Consulting Services

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Profile bio

About Tomás Ibáñez Grana

Más de 10 años de experiencial liderando proyectos de "experiencia de cliente", "diseño de servicios" y "UX". Anteriormente como manager y director en áreas de RRHH y de servicio al cliente en grandes corporaciones. El eje del negocio son los clientes, por eso es fundamental conocer sus necesidades y su comportamiento y diseñar en base a eso. Siempre con visión de negocio: lo que hagamos por el cliente tienen que ser rentable.

Listed skills include Telecommunications, Customer Experience, Estrategia Empresarial, Liderazgo De Equipos, and 28 others.

Current workplace

Tomás Ibáñez Grana's current company

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BRAINTRUST Consulting Services
Braintrust Consulting Services
Director Asociado en BRAINTRUST Consulting Services | Customer Experience, Service Design, UX
madrid, madrid, spain
Website
braintrust-cs.com
Employees
62
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6 roles · 29 years

Tomás Ibáñez Grana work experience

A career timeline built from the work history available for this profile.

Director Asociado

Current
Braintrust Consulting Services

Madrid Y Alrededores, España

Consultor y jefe de proyecto en "customer experience management" con amplia experiencia en sectores de telecomunicaciones, retail y banca.

Jul 2010 - Present

Profesor Asociado

Instituto De Empresa

Madrid, Comunidad De Madrid, España

Profesor asociado en el Programa Executive de Customer Experience Management

May 2015 - May 2018

Customer Service Director

Orange

Madrid Y Alrededores, España

2002 - 2008 ~6 yrs

Human Resources Manager

Amena
1998 - 2002 ~4 yrs
Team & coworkers

Colleagues at BRAINTRUST Consulting Services

Other employees you can reach at braintrust-cs.com. View company contacts for 62 employees →

IM Itziar Moreno Ilardia Itziar Moreno Ilardia Colleague at Braintrust Consulting ServicesGreater Madrid Metropolitan Area, Spain View → BR Bruno Rodrigo Bruno Rodrigo Colleague at Braintrust Consulting ServicesSão Paulo, Brazil View → VD Veronica Dieguez Veronica Dieguez Colleague at Braintrust Consulting ServicesGreater Madrid Metropolitan Area, Spain View → GB George Bousmadis George Bousmadis Colleague at Braintrust Consulting ServicesGreece View → JL Javier Lorente Montoliu Javier Lorente Montoliu Colleague at Braintrust Consulting ServicesGreater Madrid Metropolitan Area, Spain View → IS Isabel San Juan Albaladejo Isabel San Juan Albaladejo Colleague at Braintrust Consulting ServicesGreater Madrid Metropolitan Area, Spain View → RR Raquel Reyes Raquel Reyes Colleague at Braintrust Consulting ServicesVelilla De San Antonio, Community Of Madrid, Spain View → RR Raúl Romero Krause Raúl Romero Krause Colleague at Braintrust Consulting ServicesArgentina View → JM Jose Manuel Brell Jose Manuel Brell Colleague at Braintrust Consulting ServicesGreater Madrid Metropolitan Area, Spain View → FM Felipe Marín Torres Felipe Marín Torres Colleague at Braintrust Consulting ServicesMadrid, Community Of Madrid, Spain View →
6 education records

Tomás Ibáñez Grana education

User Experience Intensive, User Experience, Professional Certification

Adaptive Path

UX training intensive. Dublin. Ireland

Customer Experience Professional Certification, Customer Experience, Professional Certification

Global Cem Certification

The world's 1st customer experience management certification

FAQ

Frequently asked questions about Tomás Ibáñez Grana

Quick answers generated from the profile data available on this page.

What company does Tomás Ibáñez Grana work for?

Tomás Ibáñez Grana works for BRAINTRUST Consulting Services.

What is Tomás Ibáñez Grana's role at BRAINTRUST Consulting Services?

Tomás Ibáñez Grana is listed as Director Asociado en BRAINTRUST Consulting Services | Customer Experience, Service Design, UX at BRAINTRUST Consulting Services.

Where is Tomás Ibáñez Grana based?

Tomás Ibáñez Grana is based in Greater Madrid Metropolitan Area, Spain while working with BRAINTRUST Consulting Services.

What companies has Tomás Ibáñez Grana worked for?

Tomás Ibáñez Grana has worked for Braintrust Consulting Services, Nemesis Experience Lab, Pontificia Universidad Católica De Chile, Instituto De Empresa, and Orange.

Who are Tomás Ibáñez Grana's colleagues at BRAINTRUST Consulting Services?

Tomás Ibáñez Grana's colleagues at BRAINTRUST Consulting Services include Itziar Moreno Ilardia, Bruno Rodrigo, Veronica Dieguez, George Bousmadis, and Javier Lorente Montoliu.

How can I contact Tomás Ibáñez Grana?

You can use AeroLeads to view verified contact signals for Tomás Ibáñez Grana at BRAINTRUST Consulting Services, including work email, phone, and LinkedIn data when available.

What schools did Tomás Ibáñez Grana attend?

Tomás Ibáñez Grana holds Programa Análisis De Negocio Y Big Data from Universitat Oberta De Catalunya.

What skills is Tomás Ibáñez Grana known for?

Tomás Ibáñez Grana is listed with skills including Telecommunications, Customer Experience, Estrategia Empresarial, Liderazgo De Equipos, Business Strategy, Team Leadership, Telecomunicaciones, and Team Management.

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