Eyan Alvarez Email & Phone Number

-Provide quality assurance on enrollment forms built for clients, test data flows, data mapping, check rates against PDF files, etc.-Perform quality assurance testing of site configurations and client data-Assist with fulfillment tasks such as responding to client team's enrollment or data questions, print out, file and mail enrollment forms, etc.-Create.

Carrollton, Texas, United States

Provide exemplary client support and technical issue resolution via phone and/or email as neededMeet performance objectives in call quality, customer satisfaction surveys, and call handlingFacilitate general web-based sessions to aid new customers in implementing CS softwareCommunicate clearly and effectively with end users, colleagues, and management to.

Dallas/Fort Worth Area

-Carefully entered orders for customers through a variety of sources while being detail oriented and efficient.-Scanned in orders for exhibitors and assisted them with the order process as needed. -Managed specialized projects that required complex problem solving and analytical skills to improve work processes for each department.

Grand Prairie, TX

-Worked in multiple departments to boost performance and accuracy metrics by rotation based on volume of work in each department.-Assist Customer Order Entry to enter orders while being detail oriented. -Assist with some web design including HTML usage.-Process customer account changes through research and analysis.-Specialized projects to enhance the.

Grand Prairie, TX