Visual communication design in the context of sales and management

Digital Customer ExperienceAn integrated insights solution combining customer analytics, technologies, data processes and services to help companies deliver exceptional insight-enabled experiences to customers.Digital Marketing ServicesEfficient and effective digital marketing services that build brand value and facilitate customer action- Campaign Management: Solutions that provide organization with the capabilities to acquire and delight their customers.- Marketing Operations: Transforms the business and operating model towards customer-centricity and agility.- Loyalty Management: Orchestrate reward programs within the larger digital and personalized customer experience.

IMC (Integrated Marketing Communication) planning and implementationRecognized specialties in digital marketing strategyCustomer-centric, data-driven communications strategy planningBrand marketing that drive brand value primarily through communication efforts

Brand consulting and digital implementation for brands like Moët & Chandon and Amway Japan

Development and implementation of interactive marketing strategies and tactics based on market trends and consumer insight.

Interactive marketing and business consulting on e-commerce, Web-based marketing, viral and buzz marketing, localization, CRM (Customer Relationship Management), and CGM (Consumer-Generated Media)

Technical writing & translation for operating manuals: AV receiver series (Model No. 57, 59, 1600, 2600, 4600)Speaker series (Model No. YSP-800, YSP-1000)In-house DTP training programs

Managed instructors in 5 schools across 3 out of 5 different areas.Achieved and maintained monthly sales targets and 80% of student registration rates for all 3 areas.Maintained the highest level of client satisfaction and education quality and was voted as the Most Valuable Area Instructor Quality Manager for 3 consecutive months.Developed new TOEIC curriculums and teaching materials.

Korean and English voice dubbing for Panasonic, Sony, FUJIFILM, FUJI XEROX, SEGA, Kyoto University, Saitama Prefecture, JBBA Korea, and more.