• Talking to the members of public about Cheetah Outreach and the dog program• Conducting guided tours of the facility• Selling merchandise• Cleaning and general compound maintenance• Animal husbandry tasks such as feeding the animals, food preparation, enclosure cleaning• Briefing the public on the safety protocol• Accompanying the public inside with the Cheetahs and making sure the public has enjoyed a safe and informative encounter (back handling)• Animal feeding, enrichment, and training• Volunteer coordinator• Private functions on and off site which includes meeting a cheetah• Cheetah / caracal and cub walks with the public• Cheetah / small predator Handler

Key performance areas:• Establishing, maintaining, and growing a client base• Drawing up installation sheets• Calculating, drawing up and submitting client quotations (own and on management’s behalf)• Designing air-conditioning and ventilation systems• Advising clients as to the best suited application• Opening and monitoring job cards• Costing of projects (up to R35 million)• Working in conjunction and liaising with builders, architects, and contractors to co-ordinate projects / installations from inception to completion to ensure client’s complete satisfaction• Following up with after sales courtesy calls to ensure that the client is happy with their purchase and the workmanship.• Placing orders with suppliers for all equipment for projects; and containers for shipping equipment abroad• Corresponding with clients, management, suppliers, shipping company and other stakeholders telephonically and in writing (per e-mail)• Scheduling packing lists and completing commercial invoices for international shipping purposes• General sales • Acting as PA to Directors • Creditors / Debtors (Pastel & JobSys) • Logistics (scheduling and maintaining) • Office (admin) management • Other ad hoc duties, as and when required • Drawing up Bill of Quantities and pricing for all big projects and tenders • Procurement Manager• Service & Maintenance Manager • Checking my e-mails and responding to queries • Attending to quotes for service / maintenance and repairs • Helping clients telephonically with simple things they can do themselves• Scheduling service / repair appointments with the clients• Issuing job sheets to our technicians and giving them their daily duties• Invoicing our clients once the works has been done• Drawing up SLA's (Service Level Agreements)• Get pricing & parts availability on parts from either the supplier directly or from the parts portal• Notifying our clients as to when they are due their annual or 6 monthly service

PROJECTS COMPLETED: Comrades Marathon ExpoK-TV Mall PromotionsSummer Campaign Argus Cycle Tour Klein Karoo Nationale Kunste FeesM-Web Learning & LibraryResponsible for:Implementation and co-ordination of the above mentioned projects.Dealing with above and below the line agencies.Managing promotersCreating awareness

Implementation and co-ordination of regional campaigns, including store promotions, club, pub and special events in order to support the sales and marketing effort of the company. All promotions and events in the Western Cape, Eastern Cape & Namibia.The management of a team of 30 promotersThe sourcing, employment, training and management of independent contractorsManaging regional promotions budgetPromoting and maintaining the client networkPreparing and submitting proposals and budgets for each campaignControlling the regional promotional storeroomCOMPUTER PROJECT JULY 2000 TO SEPTEMBER 2000I was approached by the Finance Department to write a programme, which is now known as “Info Station”: • Writing programmes within Excel• Extracting figures from the database for the last 3 years• The project was successfully completed and is being used nationallySALES CO-ORDINATOR MARCH 1999 TO JUNE 2000Duties included: • Taking telephonic orders from Wholesale trade as well as from Representatives• Processed orders on computer• Ensuring that customers received the correct amount of stock within 24hours• Handling all related customer queries and complaints• Dealing directly with the Sales Manager and Field Sales supervisors, giving them target figures and each individual Representatives achieved amount versus their targets• Managing the Sales Managers budget

TEMPORARY EMPLOYMENT: Beauty Directions Nail Technician July 1998 – September 1998Rand Merchant Bank PA / Secretary June 1996 – June 1997Kelly Girl PA / Secretary November 1995 – June 1996Cheetah Outreach Handler - Volunteer on Saturdays March 2013 to present