Farid Ahmed Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

Dhaka, Bangladesh

Working sections: PrismERP management, Strategic IT, Ecommerce, Server & Cloud, Virtualization.Duties & Responsibilities: •Service center management assistance with service claims, repair & replacements, third party servicing handling.•Reports building, party ledger transfers & issues resolution, assisting Accounts & Finance dept. with voucher issues resolution, LC procedures implementations, pricings set, credit limit & days implements. •Assisted during migration of system software. Participated in 4 inventory audits.• Server, Cloud & Virtualization work experiences are included under successful projects.Achievements: *Lead 2 successful projects, completed 7 projects all together; external projects earned over 10,000,000.*Trained 500 Office365 users including 100 nonnatives, 10 UK based users over Skype for business. *Held perfect attendance record since the beginning, been appreciated and complimented several times by the MD, CMO and my supervisor. *Received a promotion after 6 months of joining and another again after 6 months.*Deployment of IP phone for 500 users in multiple location from ground up.*Queue Management system deployment in CSP.*Room display management system implementation with calendar integration.

Dhanmondi, Dhaka, Bangladesh

Working sections: PrismERP management, Strategic IT, Ecommerce, Data ManagementDuties & Responsibilities: •Resolving issues created by users and branches in PrismERP, users training, prevention of malpractices.•Maintaining company’s inventory including product purchase (LC module), sales deliveries, transfers.•Handling excess products, products shortage, inventory & product ledger mismatches, reconciliations.Achievements: *Launched new mail server and new website for the company, provided training with new email system.*Developed new ERP software (modified an Opensource) and implemented for 3 sister concerns.*Trained 20 new employees in PrismERP user roles and responsibilities.*Resolved 4 inventory’s mismatches, implemented fruitful methods to avoid further complications.

Dhaka, Bangladesh

Platforms: Daraz Bangladesh Ltd, Amikinee, Pickaboo, Kaiymu BD, Bagdoom.com, othoba.com, ajkerdeal.comDuties & Responsibilities: •Managing renowned e-commerce business portals, regular communication with vendors.•Products content writing, uploading, maintenance of stock and prices.•Ensuring order pickups & deliveries, return handling, customer support, warranty service management.•Oversee shop accounts, ledger reconciliation, payments clearance.•Assessing campaign materials, offers creation, offer photoshoot & designs, running campaigns.Achievements: *Improved ties with existing vendors, introduced 3 new vendors with 8 million sales opportunities.*Increased sales volume on Ecommerce platforms by 96% resulting more than 100,000 revenues in 2017.*Successfully completed deliveries 10000+ orders with less than 1% return.*Ranked top 3 sellers on Daraz two years in a row. Currently one of the trustiest vendors.*Gained the present 4.8 rating out of 5 for Regal Inc. with sales volume over 6,000,000 BDT a year.*Accomplished more than 20 successful campaigns with significant orders increment.

Jessore

Work Field: SEO, SMM, Email Marketing, Content Writing, Keyword research, Project ManagementDuties & Responsibilities:•Communicated with clients on a regular basis, schedule meetings, planning, set goals, negotiation.•Completed all aspects of SEO deliverables on time. Assigning tasks to team members. •Monitored projects progress, reporting, implementing strategies, issues resolution.•Individual tasks completion including keyword research, competitor research, content writing, article writing, blog posts, on page optimizations, SMM content creation, regular reporting to clients.Accomplishments: *Closed over 30 projects, increased traffic to websites by 30-70%. Ranked 5 websites on Google first page.*Ranked 10 keywords on Google and built 10,000 backlinks for offline SEO.*Managed projects over 12,000 hours and around 50,000 USD with 70% job success rate.

Jessore, Bangladesh

Transformer Installation & RepairDuration: 3 Months (24-08-2014 to 23-11-2014)Practical skills gathered on: -Attaching and installing conduits, performing tests on wiring, oil testing, rewinding.-Transformer rewiring, oil processing and usage, conduits, radiators, bushing replacement.-Assembling, disassembling, disposal, crating, moving and electrical & mechanical testing.

Bachelor Of Science - Bs, Computer Science And Engineering

Diploma, Electrical Engineering Technologies/Technicians, A

Activities and Societies: Social Entrepreneurship Challenge, 2012 by British Council, Class Representative, Literature Club, Year Book.

Secondary School Certificate, Science, Gpa 5

Activities and Societies: BRAC Debate Club, Bicycle Adventure Rides (Vagaboyz), Cricket, Football, Volleyball >Member of BRAC interschool.