Fabiana Seippel Email & Phone Number

São Paulo, Brazil

São Paulo, Brazil

São Paulo, São Paulo, Brazil

São Paulo, São Paulo, Brazil

| Responsabilities:- Conducting web research to find potential customers and products.- Responsible for delivering the work according to the requested deadline.- Answering the phone, focusing on answering emails with etiquette.- Creation of high quality Word, Excel and Power Point documents for final presentation to the client, using good oral and written techniques, with full attention to detail.- Use of the English language to develop materials and projects.- Manage multitasking such as: answering phones, emails and scheduling meetings.- Responsible for making spreadsheets of results on all orders that entered and left the unit.

São Paulo, Brasil

| Responsabilities:- Responsible for maintaining internal and external communication for efficient problem resolution.- Focus on maintaining a good relationship with the client.- Organization of monthly error spreadsheets in Excel documents to be presented to the board and employees.- Communication with the customer by phone, chat and e-mail to understand and solve problems and ensure the smooth delivery of orders and test results.- Daily maintenance of the correct supply of the system with information from customers and their orders.- Typing and data entry quickly and efficiently.- Specialist and responsible for responding to emails, chats, questions and customer requests, using Google Calendar, for example, and other similar systems.- Train new employees to perform administrative, typing and customer service functions.- Having good communication with other sectors so that daily work could be more functional.| Achievements: - ▲ 50% improvement in production service performance and customer satisfaction.

São Paulo, São Paulo, Brasil

(Temporary position)| Responsabilities:- Responsible for filling the system with data from admission and dismissal requests of Banco do Brasil employees.- Answering the phone, focusing on answering emails.- Opening and closing of internal and external pouches.- Responsible for making spreadsheets of results on all orders that entered and left the unit.- Assertive communication with directors, bosses, and co-workers so that it was possible to maintain the good level of excellence and delivery of results.