-Managing 50 Corporate & SMEs (voice and data accounts) from end to end by providing after service support, expanding the existing account and regional business development. -Retention of accounts through development of strong relationships with key decision makers and users within an organization. Contract negotiations initiate renewal and secure as the need arises.-Credit Monitoring.-Assist in preparing segment level account plans support in identifying high, medium and low priority business customers and ensuring that customer service levels are aligned.-Tend to key business customers account, product/service related and/or billing queries gather information from technical staff, team leads and Billing & Collection Section in order to handle account related queries.-VAS (Value Added Service) Up-selling.-Event Management.AchievementsRevenue generated $ 37.3 million (Year 2009)Maintained collections above 95% (Year 2011)Controlled Churn at 27% (Year 2011)Regional Winner VAS up-selling Competition at KraTEL (Dec 2010 Jan 2011)Employee of the Quarter at KraTEL- (Jan 2009 Mar 2009)Played significant role in - Launch of Persona Post Paid Brand - KraTEL Germany

Largest Brazilian computers manufacturer, with invoicing over US$ 1,3 billion and 4,3 thousand employees, leader in retail market with market share over the total share of the 2nd ,3rd and 4th place competitors (HP, Dell and Lenovo).* Reporting to the CEO, was responsible for the definition and implementation of the company insertion strategy in the connectivity/telecommunication market , exploring opportunities such as Digital Cities (Wi-Fi, Wi-Mesh and WiMax), Digital TV (Set Top Boxes) and New Channels -Telecommunication Operators. * Negotiated, implemented and managed partnerships with the telecommunication operators to promote and sell microcomputers through these new channels, with emphasis for the partnerships with Telefonica (IT Station and SpeedyPC) and Vivo ( Access to Internet in 3G Mobile Large Band) in this case being responsible for the biggest volume of obtaining new costumers for its mobile broad band services. Still in this segment, managed the development and negotiation, with emphasis for Vivo and Claro, of the 3G netbooks new concept introduction (Mobo 3G, netbook with included modem 3G HSDPA), in partnership with Ericsson.* Coordinated the development of the product DigiTV, set top box in the Brazilian standard of high definition digital TV, in record time (9 months), in parallel to the definition of the Brazilian rules by the Forum, becoming the first and the more competitive converser arriving at the Brazilian market , which determined the leadership position in sales in the new market segment started in December 2007.

Brazilian multinational company, present in the USA, in Argentina, Chile, Colombia and, in Brazil ,in SP, RJ and Curitiba, specialized in serving telecommunication operators in systems integration.Hired to diversify the company performance and expand its operation to Government & Utilities segments. During this period the contract to supply equipment, which constitute the backbone core IP/MPLS of Petrobras (Juniper M320 Gigarouters), the largest project in the country at the time, should be highlighted, becoming the largest corporate network IP/MPLS of Latin America, in a tough international competition with the largest market players.

Multinational with the headquarter in the United Kingdom, present in 19 countries, created from the spin-off of Ericsson Enterprise Systems to the investment group Apax Partners. Branches in SP, RJ, DF, RS and PR.Business Development Director – Brazil, 2004: responsible for the development of large scale projects of the company at national level. Regional Director, Mar/00 to Jan/04: responsible for Parana and Santa Catarina markets, in a total of around 400 corporative clients and 35 employees under direct supervision.• During this period, the largest Project and sale contract of the company history – Paraná Digital –was developed, winning the competition to supply to COPEL, best power utility in Brazil, of the WAN IP/MPLS and MAN Ethernet backbones interconnecting 180 cities all over State do Paraná, communication info via of one of the largest digital inclusion projects in the country, which connects approximately 2100 schools all over the State.• Growth around 300% in sales revenue during this period, from an annual level of R$ 8 million to R$ 30 million . Results culminated in the promotion to Business Development Director - Brazil.• From January 1996 to February 2000, performed as Commercial Manager for PR and SC markets. During this period, the company name changed to Ericsson Enterprise Systems do Brasil S/A. With a team of 5 account managers and 6 pre-sales, the annual volume increased at 200% during this period (from R$ 2,5 million to R$ 8 million), reestablishing the brand Ericsson as number 1 player in large scales PABX system market. Such performance led to the promotion to Regional Director in March 2000.• Started in the company, at the time named MATEC – Matel Tecnologia de Teleinformática S/A – in August 1994, as Account Manager, remaining in this position until December of 19955.Increased the sales volume of recurring services and products and could recover the branch status with own technical assistance for Curitiba.