Responsible for RFP Sales Process and delivery of structuring projects for clients such as Telefonica and Vale, including recruiting, capaciting and managing the delivery team, scope control, financial results, delivery quality and customer and Accenture team satisfaction. Leadership of 10 managers of a team of 80 people. Report to Managing Director.• Led competition processes (RFP) on several opportunities with projects sold over R$150 million. • Prepared technical and commercial… Show more Responsible for RFP Sales Process and delivery of structuring projects for clients such as Telefonica and Vale, including recruiting, capaciting and managing the delivery team, scope control, financial results, delivery quality and customer and Accenture team satisfaction. Leadership of 10 managers of a team of 80 people. Report to Managing Director.• Led competition processes (RFP) on several opportunities with projects sold over R$150 million. • Prepared technical and commercial proposals and participated in the entire sales process and contract negotiation.• Participated in the RFP process for complex projects worth R$200 million selected for commercial negotiations. • Structured, developed and trained the team and project delivery environment using the Azure DevOps tool. Show less

Responsible for the sale and delivery of BSS (Business Support Systems) and later OSS (Operation Support Systems) projects in the region called LATAM South (Brazil, Uruguay, Chile, Peru and Argentina). Leadership of 8 managers of a team of 40 people. Reporting to the IT VP and General Leader.• Main products in the OSS portfolio: Network Management (ENM, OSS/RC), ENIQ, Orchestrator, Assurance (CENX), Expert Analytics, Inventory and Provisioning• Main products in the BSS portfolio:… Show more Responsible for the sale and delivery of BSS (Business Support Systems) and later OSS (Operation Support Systems) projects in the region called LATAM South (Brazil, Uruguay, Chile, Peru and Argentina). Leadership of 8 managers of a team of 40 people. Reporting to the IT VP and General Leader.• Main products in the OSS portfolio: Network Management (ENM, OSS/RC), ENIQ, Orchestrator, Assurance (CENX), Expert Analytics, Inventory and Provisioning• Main products in the BSS portfolio: Billing, Online Charging, Mediation, Order Care, Catalog Manager.• Increased the use of offshore labor from 30% to 60% and also the synergy between regions, increasing quality and reducing team idleness.• In OSS, I led the first implementation using the automatic upgrade asset of the ENM product (network management) in Latin America, reducing effort and improving project quality.• At BSS, I led the first LATAM implementation of the New Charging System Product in a large Telephony client. Show less

Responsible for delivering projects to various clients in different industries (Banking, Products, Oil & Gas). Constant interaction with internal areas (CIO, CFO, product development area) and with customers. I led projects in Rio de Janeiro, São Paulo, Uberlândia for several clients. Leadership of 15 people. Reporting to the CFO and CIO.• Conducted developments in delivery centers in Uberlândia, São José do Rio Preto or locally at the client's office.• Reviewed the sales processes and… Show more Responsible for delivering projects to various clients in different industries (Banking, Products, Oil & Gas). Constant interaction with internal areas (CIO, CFO, product development area) and with customers. I led projects in Rio de Janeiro, São Paulo, Uberlândia for several clients. Leadership of 15 people. Reporting to the CFO and CIO.• Conducted developments in delivery centers in Uberlândia, São José do Rio Preto or locally at the client's office.• Reviewed the sales processes and proposals generated, reducing risks for the company. Show less

I led the response to RFP for Telecommunications clients (over R$ 20 million) and delivery of the GVT development factory project (Billing, CRM, Digital Channels and OSS). Leadership of 90 people. Report to Managing Director.• Led the delivery of the project including transition and training of a team (around 40 people), planning and monitoring of demands and financial results with internal reporting and to the client (in Curitiba and São Paulo).• Managed several projects in the… Show more I led the response to RFP for Telecommunications clients (over R$ 20 million) and delivery of the GVT development factory project (Billing, CRM, Digital Channels and OSS). Leadership of 90 people. Report to Managing Director.• Led the delivery of the project including transition and training of a team (around 40 people), planning and monitoring of demands and financial results with internal reporting and to the client (in Curitiba and São Paulo).• Managed several projects in the insurance industry, where I was responsible for the development factory using different technologies with more than 10 projects in parallel. • Created project support cell (Brazil) for Siebel technologies and TIBCO integration (TIBCO EMS, TIBCO Business Works and TIBCO Administrator), training the team of approximately 50 people and developing the DevOps pipeline. • Led Siebel and TIBCO deliveries performed by the One to Many cell created. Show less

Multidisciplinary development factory leader for clients in industries such as Telecom, Oil & Gas and Banking. Leadership of 60 people. Reporting to the Senior Manager and Managing Director.• Led the project delivery including transition and training of a team of around 40 people, planning and monitoring of demands and financial results with internal reporting and to the client.• Managed several projects in the Telecom, Oil & Gas and Banking sectors, where I was responsible for the… Show more Multidisciplinary development factory leader for clients in industries such as Telecom, Oil & Gas and Banking. Leadership of 60 people. Reporting to the Senior Manager and Managing Director.• Led the project delivery including transition and training of a team of around 40 people, planning and monitoring of demands and financial results with internal reporting and to the client.• Managed several projects in the Telecom, Oil & Gas and Banking sectors, where I was responsible for the development factory using different technologies with more than 10 projects in parallel. • Conducts deliveries on platforms (products) and also customized ones. Show less

White Martins Project Leader (Application Maintenance), using JDEdwards ERP. Leadership of 15 people. Reporting to the Senior Manager and Managing Director.• Led the project with the scope of:o Ticket handlingo Delivery of small projects/improvements o Bug fixes.• Managed deliveries, controlling deadlines, quality, risks, issues, demand pipeline with reports to the client and internally.• Control of tickets response indicators, based on contractual SLA• Identified… Show more White Martins Project Leader (Application Maintenance), using JDEdwards ERP. Leadership of 15 people. Reporting to the Senior Manager and Managing Director.• Led the project with the scope of:o Ticket handlingo Delivery of small projects/improvements o Bug fixes.• Managed deliveries, controlling deadlines, quality, risks, issues, demand pipeline with reports to the client and internally.• Control of tickets response indicators, based on contractual SLA• Identified knowledge and process gaps in handling the tickets, I led team training, improving quality and delivery agility, reducing the number of tickets at the end of each month from 120 to less than 20.• Automation of repetitive treatments. Show less

Leader of multidisciplinary projects for the client Embratel. Leadership of +50 people. Reporting to the Senior Manager and Managing Director.• Projects in various areas such as BSS, OSS and Integration.• I identified new opportunities, prepared and negotiated proposals with the client, always maintaining a solid relationship. • Responsible for the development team, managing the project from its analysis to delivery to the end user, going through all phases of the Waterfall… Show more Leader of multidisciplinary projects for the client Embratel. Leadership of +50 people. Reporting to the Senior Manager and Managing Director.• Projects in various areas such as BSS, OSS and Integration.• I identified new opportunities, prepared and negotiated proposals with the client, always maintaining a solid relationship. • Responsible for the development team, managing the project from its analysis to delivery to the end user, going through all phases of the Waterfall methodology.• Generated and presented reports to monitor demands with the project leader at the client and their superiors. • Controlled demands versus professionals, maintaining a healthy work level for the team and also for the client.• Led team training. Show less

Manager responsible for delivering the Portability project for the client Embratel. Leadership of +30 people. Reporting to the Senior Manager and Managing Director.• Designed and managed the implementation of the integration architecture, validated by TIBCO (supplier of the product used).• Created automation to generate technical integration documentation. I reduced the execution time by approximately 80% and improved the quality of the artifact by 95% (practically error-free).•… Show more Manager responsible for delivering the Portability project for the client Embratel. Leadership of +30 people. Reporting to the Senior Manager and Managing Director.• Designed and managed the implementation of the integration architecture, validated by TIBCO (supplier of the product used).• Created automation to generate technical integration documentation. I reduced the execution time by approximately 80% and improved the quality of the artifact by 95% (practically error-free).• Created integration templates containing technical services that sped up the development phase by approximately 70%. • Led the design and implementation of integration business services (approximately 40) using created development templates.• Implemented the portability process on time and fully systemic, without manual activities.• Generated and presented reports to monitor demands with the project leader at the client and their superiors. • Led the training of a team of more than 20 people for the integration tool. Show less

Responsible for the migration project from Embratel's current eAI tool (Tibco Integration Manager) to the new version of the middleware (Tibco Business Works). Leadership of 8 people. Reporting to the Manager and Senior Manager.• Reuse of the integration architecture created in the Pymes project• Led the process of migrating services already developed to the new tool, including design, implementation, testing and migration to the new environments created.

Responsible for the integration and management of the development team for the Pymes project (Small and Medium-sized Companies) for Embratel. Leadership of 5 people. Reporting to the Manager and Senior Manager.• Designed and implemented reusable integration architecture components such as Log, Audit, Error Handling, monitoring and automated Deployment.• Products used: Tibco Business Works, Tibco Hawk, Tibco Administrator, Tibco EMS

Responsible for requirements gathering to implement the Brazilian Digital TV standard. Reporting to the Manager and Senior Manager.• I gathered the functional and technical requirements for implementing Digital TV in Brazil, considering the use of the GINGA BR software created by PUC-RJ and identifying the GAPS for its use.

Integration architect on the Oi/Telemar project. Reporting to the Manager and Senior Manager.• Designed and implemented the architecture of the integration application (Microsoft Biztalk Server 6.0), developing integrations and creating processes and migration between environments.

Functional Responsible for Embratel Integration projects. Reporting to the Manager and Senior Manager.I gathered and detailed the requirements for the integration project using the Tibco/BW tool with the client's required areas (IT, Business, Architecture).

Clarify and Java developer to implement the Mobile Telephony on WEB and LAN platforms. Reporting to the Coordinator and Manager.• Developed new features, improvements and bug fixes for the system that handles the mobile network (Cellular Telephony) where I became a technical reference in Clarify.• Developed batch processing programs using Java as a programming language.• Created assets that analyzed the created codes and suggested changes, preventing Clarify from crashing due to new… Show more Clarify and Java developer to implement the Mobile Telephony on WEB and LAN platforms. Reporting to the Coordinator and Manager.• Developed new features, improvements and bug fixes for the system that handles the mobile network (Cellular Telephony) where I became a technical reference in Clarify.• Developed batch processing programs using Java as a programming language.• Created assets that analyzed the created codes and suggested changes, preventing Clarify from crashing due to new implementations/changes (due to internal technical limitations of the programming language). This Asset was widely used, even after I left the project. Show less

Specialist in integrations for Embratel projects. Reporting to the Coordinator and Manager.• Gathered requirements, designed, implemented, tested and implemented integrations for Embratel's customer registration process. • Developed integration connector with the Billing platform (Arbor 8.5)• Gathered and detailed functional and technical needs and developed functional APIs for integration with Arbor using C ANSI for products, packages, NRC and corridor (create, change… Show more Specialist in integrations for Embratel projects. Reporting to the Coordinator and Manager.• Gathered requirements, designed, implemented, tested and implemented integrations for Embratel's customer registration process. • Developed integration connector with the Billing platform (Arbor 8.5)• Gathered and detailed functional and technical needs and developed functional APIs for integration with Arbor using C ANSI for products, packages, NRC and corridor (create, change, delete).• Main Tibco tools: Hawk, Integration Manager, Designer, Adapters • Created proactive monitoring processes to reduce the downtime of integration components. Show less

Responsible for implementing integration between CRM, Billing, Initiator and PMS systems for the launch of Oi Brazil. Reporting to the Coordinator and Manager.• Developed new integrations, improvements and bug fixes using Vitria.• Developed integration connector using Java and CORBA.

EDGE Developer (Call Center), Visual Basic, C ANSI, C++ and DBA SQL Server. Report to the project coordinator.• Developed new features, improvements and bug fixes for Bradesco Seguros´s systems, mainly Auto and Health Systems• Developed data loading automations, reducing import hours to less than 10 minutes.• Created contingency applications in Visual Basic for when EDGE was unavailable. o Created automatic data import routines for EDGE

Visual Basic developer on Brasdesco Seguros. Report to the project coordinator.• Developed new features, improvements and bug fixes for the Auto Bradesco system.• Created custom objects for reuse in other projects.

C Programming Language MonitoringResponsible for supporting doubts from other students, monitoring exercises and administering tests in partnership with the teacher

Part of development team responsible for applications using Visual Basic 5.0 and Visual Basic 4.0, accessing Access Database and SQL Server

Telephone support for internet users troubleshooting