Fabiano Raso Email & Phone Number

London Area, United Kingdom

London Area, United Kingdom

London, United Kingdom

• Building an understanding of business clients as well as Market Research industry and challenges faced by attending industry events• Being responsible in the development of projects by managing the operational side. Scripting online surveys, adding logic, testing and ensuring all possible routes through the survey work as intended as well as conducting the analysis of the data• Assisting Research Director with bigger research projects, providing a review and evaluation of collected research data and prepare/amend presentations for clients• Entering financial transactions on appropriate database in day to day bookkeeping. Receiving and processing all invoices, expense forms and payments as well as processing survey rewards/payments to candidates in a timely and accurate manner• Highly organised in managing accurate records of 70,000+ research panel subscribers. Entering, cleansing and carefully updating data in computerised databases and Excel spreadsheets. Organise company data to be GDPR compliant, management of information using appropriate software• Natural ability to engage at all levels with panellist queries, offering relevant information, excellent customer service and finding the best solution to any problems including the monitoring and content creation of social media• A team player who is flexibly assisting the research director on research projects, such as preparing research stimuli and meeting and greeting participants at focus groups• Completing the telephone screening and assessing suitability of potential candidates for focus groups• Undertake other administrative tasks as and when required always taking in consideration priorities

London, United Kingdom

Gaining as much work experience in a wide variety of research skills and techniques within a business professional environment, enhancing my transferable skills in preparation for my first permanent role upon graduation. Examples of tasks completed to date include:• Assist Research Director with various research projects, providing a review and evaluation of collected research data and amending presentations for clients• Managing accurate records of 60,000 research panel subscribers. Entering, cleansing and updating data in computerised databases and Excel spreadsheets• Maintaining a friendly and helpful approach with panellists on social media • Processing various survey rewards and payment methods to candidates in a timely and accurate manner• Providing assistance to all panellist queries, offering relevant information and excellent customer service all the time• Supporting on questionnaire scripting and distribution sample preparing• Assisting in telephone screening and assessing suitability of potential candidates for focus groups• Undertake other administrative tasks as and when required

London, United Kingdom

• Maintained very good customer relations ensuring their Starbucks experience was enjoyable by providing quality and speedy delivery of all beverages • Being calm and assured in pressurised situations, analysed and considered customer complaints and feedback for constant improvements.• Took orders and made drinks to customers specifications• Prepared food items during a normal shift & maintained the equipment, such as coffe machines, grill, floor areas, restrooms etc • Completed assigned tasks from management every day• Motivated my team to achieve a continuous exceptional customer service and upselling our products.

Bond Street London

At Zara• I have given advise to customers and answered any queries they had, from stock availability and details of special offers to a product’s price• Kept the shop floor clean and tidy, restocked goods when they were selling out and ensuring they were attractively displayed • Worked on the tills handling customers transactions

• Received customers pleasantly, took their orders, communicated to kitchen staff, served and prepared bills• Prepared food items & maintained the equipment, such as oven and grill, in proper condition• Ensured customers were enjoying otherwise action would have been taken to correct any problems

Polistena (Rc)

• Entered data accurately onto computerised databases & Excel spreadsheets• Maintained precise logs of activities performed and work completed• Located and corrected data entry errors & ensured documents met required quality standards• Compiling, coding, categorizing, calculating, tabulating and auditing data• Handling inbound telephone queries from colleagues regarding data• Performed various other administration tasks concisely such as photocopying, filing & achieving

Bachelor'S Degree, Business With Finance

Activities and Societies: Vice president of Systems Management & Strategy students community and society. Although already being a member.

Education record

Activities and Societies: Introduction course to Business Accounting- The Nature and Objectives of Accounting Information. - Accounting.

Diploma, Business Economics, Law & Politics